Administrative Assistant (MHST)

Off the Record (Bristol); Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A mental health charity in Bristol is seeking an Administrative Assistant to provide essential administrative support to the Mental Health Support Team. The role is crucial for developing and managing administrative tasks, working closely with various staff members. Candidates must be friendly, organized, and able to multitask effectively. The position offers a starting salary of £24,570 and emphasizes a commitment to diversity and community wellbeing.

Benefits

Flexible leave policy

Healthcare assistance with HealthShield

Enhanced sick pay

Parental leave

Training and development opportunities

Social and wellbeing events

Responsibilities

• Provide efficient, effective and friendly administrative support to the MHST team.
• Support the development and ongoing administrative delivery within the MHST.
• Work closely with staff across all parts of the service.

Skills

Friendly and approachable manner

Good organizational skills

Attention to detail

Ability to multitask

Good level of computer literacy

Ability to work well under pressure

Effective communication skills

Job description

Application Details

Application Deadline: 11/01/2026

Hours: 37.5

Salary: OTR Band A | Starting salary £24,570

Contract Type: Permanent

Interview Date: 27/01/2026

Overview

We are looking for an Administrative Assistant to take up an exciting new role in our growing, busy Mental Health Support Team (MHST). The MHST programme is being delivered in partnership between Off the Record (OTR) and Avon and Wiltshire Mental Health Partnership NHS Trust (AWP), and is at an exciting stage of development as we continue to expand the service across North Somerset, Bristol and South Gloucestershire, supporting trained practitioners to work within education settings.

The post-holder will be crucial to the development and ongoing administrative delivery within the MHST, working closely with staff across all parts of the service. Based at our office on Horfield Road, the successful candidate will be responsible for providing efficient, effective and friendly administrative support to the team.

Key Responsibilities

• Provide efficient, effective and friendly administrative support to the MHST team.
• Support the development and ongoing administrative delivery within the MHST.
• Work closely with staff across all parts of the service.

Qualifications and Personal Qualities

• Friendly and approachable manner.
• Good organisational skills.
• Attention to detail.
• Ability to multitask.
• Good level of computer literacy.
• Ability to work well under pressure.
• Effective communication skills.

How to Apply

To find out more about the role please download the job pack below. If you would like an informal chat about the role, please email Kate, [e-mail].

To apply for this role click the 'Apply now' button below.

Additional Information

We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with.

Safeguarding

OTR is committed to safeguarding and promoting the welfare of children and young people. We expect all staff, trustees, and volunteers to share this commitment. As part of our Safer Recruitment practices, all roles involving contact with young people will be subject to robust pre‑employment checks, including references, a full employment history, and an enhanced Disclosure and Barring Service (DBS) check. Where applicable, overseas criminal record checks will also be required.

Benefits

OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (around 20,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support.

Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy, healthcare cost and wellbeing assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, training and development, social and wellbeing events, and more (subject to contractual terms and conditions).

Commitment to Inclusion

At OTR, whatever your role or professional background, you will be expected to work in a way that is anti‑oppressive and inclusive. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey.

Job Description File

Job Description: Job_Pack_Administrative_Assistant_MHST_.pdf