Administration Officer - Gloucestershire Wheelchair Assessment Service

Gloucestershire Health and Care NHS Foundation Trust; Cheltenham; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading healthcare trust in Cheltenham is seeking an Administrative Support role to assist the Wheelchair Service. Responsibilities include managing referrals, supporting the care pathway, and ensuring excellent customer service. Candidates should have experience in healthcare administration and maintain confidentiality. This role requires flexibility to meet service objectives.

Qualifications

• Experience in administrative support within a healthcare environment.
• Ability to maintain confidentiality and project a professional image.

Responsibilities

• Provide administrative support to the Wheelchair Service.
• Manage referrals into the services and assist in the patient care pathway.
• Support the clinical team and administrative managers in achieving objectives.

Job description

Overview

The post holder will work to provide administrative support to the Wheelchair Service. To work closely within the multi-disciplinary team providing administration support for the requirements of the service as led by the Clinical Team Lead. To support the management of referrals into the services, support administration to the patient care pathway and to be the main contact for the service. To support the requirements of the service as led by the Administrative Manager and Clinical Team Leader. To project the professional image of the business through demonstrating excellent customer service in all activities. To adopt a constantly flexible approach to ensure that all individual and team objectives are completed efficiently and within given timescales. To maintain/update information of the Trust's patient information system. To maintain confidentiality at all times.

Responsibilities

• To work closely within the multi-disciplinary team providing administration support for the requirements of the service as led by the Clinical Team Lead.
• To support the management of referrals into the services, support administration to the patient care pathway and to be the main contact for the service.
• To support the requirements of the service as led by the Administrative Manager and Clinical Team Leader.
• To project the professional image of the business through demonstrating excellent customer service in all activities.
• To adopt a constantly flexible approach to ensure that all individual and team objectives are completed efficiently and within given timescales.
• To maintain/update information of the Trust's patient information system.
• To maintain confidentiality at all times.

Qualifications

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.