Administration Officer

ESSEX PARTNERSHIP UNIVERSITY NHS FOUNDATION TRUST; Epping Forest; On-site; GBP 21,000 - 24,000; Part time

Job summary

A healthcare provider is seeking a motivated and organised part-time Band 3 Administration Officer in Epping Forest. You will provide high-quality administrative support to the Loughton Community Mental Health Services team, managing communications and ensuring smooth operations. This role includes monitoring the email inbox, handling patient and staff correspondence, and performing general administration tasks. Ideal candidates will have strong organisational and communication skills.

Benefits

Supportive working environment

Qualifications

• Previous administrative experience in a healthcare setting is preferred.
• Proficient in managing email communications.
• Ability to handle phone calls sensitively and professionally.

Responsibilities

• Provide administrative support to Loughton Community Mental Health Services.
• Handle incoming and outgoing telephone calls from patients and staff.
• Monitor the Email Inbox and cover reception duties as needed.

Skills

Organisational skills

Communication skills

Confidentiality

Job description

Overview

Essex Partnership University NHS Foundation Trust (EPUNFT) have an exciting opportunity for a part time Band 3 Administration Officer. We are seeking a motivated and organised administrator. This is a part role supporting a busy clinical service, providing high-quality administrative support to ensure the smooth running of the service. Attending MDT, responsible for the monitoring of the Email Inbox and covering reception duties where needed. General Administration duties. Main duties of the job to provide a range of administrative skills to Loughton Community Mental Health Services. To receive, register new referrals into service. You will be required to handle incoming and outgoing telephone calls from patients and relatives as well as clinical staff. Responding in a polite and efficient manner, maintaining strict confidentiality at all times. Record accurate messages and follow them up appropriately in accordance to department guidelines. Recording of outpatient clinic attendance for the team.

Valuing you. Recognising your dedication. At EPUT, we look after you.