Administration Officer

Brook Street; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic recruitment agency in Belfast is seeking an experienced Administrative Officer to support international students and academic colleagues. This ongoing temporary position involves managing multiple priorities while ensuring high-quality administrative services. The ideal candidate will have at least three years of administrative experience, strong communication skills, and proficiency in Microsoft Office tools. Compensation is £14.35 per hour with a working schedule of Monday to Friday, totaling 36.5 hours per week.

Qualifications

• Minimum of three years' recent administrative experience in a complex environment.
• Proven ability to work accurately under pressure and manage competing deadlines.
• Experience liaising effectively with both internal and external stakeholders.

Responsibilities

• Provide comprehensive administrative support to the International Development team.
• Act as the main point of contact for international students across various programmes.
• Support visa-related processes and maintain accurate financial records.

Skills

Organisational skills

Communication skills

Data manipulation

Attention to detail

Experience with student management systems

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Administration Officer - Immediate start.

An exciting opportunity has arisen for an experienced Administrative Officer to join a busy and dynamic International Development team based in Belfast. This role plays a key part in supporting international students, partners, and academic colleagues, ensuring high-quality administrative services across global programmes and partnerships.

You will be a highly organised professional with excellent communication skills, capable of managing multiple priorities in a fast-paced environment while delivering an exceptional service to students and stakeholders. This is an on-going temporary position.

Key Responsibilities

• Provide comprehensive administrative support to ensure the effective day-to-day operation of the International Development function.
• Act as the main point of contact for incoming and outgoing international students across Study Abroad, Turing and Erasmus programmes, responding to enquiries and signposting appropriately.
• Collaborate with colleagues to design, review and improve administrative processes and service delivery.
• Liaise with academic and support teams to ensure students are enrolled on the correct modules and receive accurate timetables and access to virtual learning platforms.
• Support visa-related processes by ensuring students receive accurate guidance and that all records are maintained in line with UK Visa and Immigration compliance requirements.
• Develop and maintain an up-to-date database of international partners, tracking engagement and communications.
• Provide administrative support for the setup of international study programmes, learning agreements, itineraries and schedules for visiting individuals and groups.
• Coordinate and support key international events, working closely with teams such as Marketing and Hospitality.
• Liaise with placement providers to organise and manage student placements for incoming international students within required timescales.
• Service meetings and committees, including preparing agendas, taking minutes, organising hospitality and circulating documentation.
• Prepare and collate attendance records and marks for international students for Boards of Examiners.
• Use student management systems and virtual learning environments (following training) to maintain accurate academic and financial records.
• Support the preparation of content and documentation for international web and intranet pages.
• Maintain accurate financial records for international budgets, ensuring all expenditure follows organisational procurement procedures.

This role requires flexibility and a willingness to support wider team objectives. Duties may evolve in line with service needs.

Experience & Skills

• A minimum of three years' recent administrative experience (within the last six years) in a complex working environment.
• Proven ability to work accurately under pressure, manage competing deadlines and maintain confidentiality at all times.
• Experience using information or student management systems.
• Strong IT skills, including Microsoft Word, Outlook and advanced Excel (formulas, data manipulation and reporting).
• Experience liaising effectively with both internal and external stakeholders.
• Excellent written and verbal communication skills.
• Ability to use initiative and make sound decisions independently.
• Demonstrated ability to work effectively as part of a team.
• Experience of minute taking and maintaining financial records.

Working Hours: Monday-Friday, 36.5 hours per week.

Pay Rate: £14.35p/h (Weekly Pay)

Brook Street NMR is acting as an Employment Business in relation to this vacancy.