Administration Manager

NHS; Kidderminster; On-site; GBP 30,000 - 40,000; Part time

Job summary

A public health organization in the UK is seeking an experienced Administration Manager to lead a team of medical secretaries supporting CAMHS medics. The role involves managing administration tasks, overseeing staff, and ensuring personalized and confidential communication. Ideal candidates will have a degree or extensive relevant experience, excellent IT, and communication skills. Working hours are 25 hours per week, and the successful applicant will work across various sites in Herefordshire and Worcestershire.

Benefits

27 days leave plus bank holidays, increasing with long service

Generous NHS pension

Flexible working options

Health and wellbeing opportunities

Qualifications

• Significant experience in a senior administrative role.
• Willingness to commit to continuing professional development.
• Ability to meet travel requirements of the role.

Responsibilities

• Complete administration tasks for nominated medic.
• Prepare and distribute agendas, take formal minutes.
• Lead, line-manage, and coordinate administration staff across the department.

Skills

Excellent communication skills

Leadership experience

IT skills

Attention to detail

Ability to manage confidential information

Education

Degree level education in a relevant subject or significant experience in administration

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Go back Herefordshire and Worcestershire Health and Care NHS Trust

Administration Manager

The closing date is 22 December 2025

An exciting opportunity has arisen to lead a newly created team of medical secretaries, to support CAMHS medics, reporting to the Associate Medical Director. The role is offered at 25 hours per week across 4 or 5 days and is office based. The appointee will have a main base and will be expected to travel to other bases across Herefordshire and Worcestershire on a regular basis.

You will be friendly and approachable with excellent communication skills. You will have great IT skills and a keen eye for detail and accuracy. You will have significant experience of leading a team of people effectively and be able to exercise tact and discretion where necessary.

A typical day could include completing administration tasks for a part-time medic, minuting of meetings, use of ESR for effective line management, use of Rio to support patient related activities, monitoring inboxes and ensuring communication is of the highest standard, running reports using Aero or other relevant systems.

If you are positive and forward-thinking and able to work autonomously, as well as part of a team, we would love to hear from you.

If you would like to discuss this informally, please get in touch with Dr Katie Powell on [e-mail].

Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status.

Main duties of the job

• Complete administration tasks for nominated medic
• Demonstrate effective IT skills to undertake a variety of administration tasks such as diary management, coordination of meetings, initiating responses to routine correspondence, gathering and presenting data.
• Prepare and distribute agendas and take formal minutes.
• Deal with incoming and outgoing mail, including e‑mail.
• Use tact and discretion when necessary and ensure confidentiality is maintained.
• Undertake small‑scale project work, as required.
• Use ESR to oversee the effective running of the department.
• Lead, line‑manage and coordinate administration staff across the department, including carrying out supervision and appraisals.
• Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.
• Use your initiative and take responsibility for yourself and the quality of your work and the service you provide to patients, colleagues and stakeholders.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work‑life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trust’s understanding of where you gained interest in working for the Trust.

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Qualifications

• Educated to Degree level in a relevant subject or significant relevant experience in a senior administration role combined with recent continuing professional development
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Skills & Abilities

• Ability to challenge poor behaviour
• Ability to praise and be supportive to others
• Supervisory skills

Knowledge

• Knowledge of the full range of administrative/secretarial procedures
• Knowledge of organisational policies and procedures
• Extensive knowledge of Microsoft Office – Word/Excel/Outlook

Additional Criteria

• Willingness to commit to continuing professional development
• Tact and discretion for dealing with confidential information
• Ability to meet the travel requirements of the role
• You understand that we will not provide sponsorship to work for this role.

Experience

• Significant recent Senior Administrative/Secretarial experience (usually demonstrated by a minimum of 3 years experience at this level)
• Significant experience of supervision/management of staff
• Developing and managing admin systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust