Administration Assistant

Everywhen; Telford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent insurance firm in Telford is seeking an Administration Assistant to provide crucial support to the Account Executives. Candidates should possess strong Microsoft skills and a professional demeanor. This role offers the chance for growth within the company and a comprehensive benefits package, including 26 days holiday, pension scheme, and corporate perks.

Benefits

Holiday entitlement of 26 days plus bank holidays

Pension scheme

Corporate perks such as discounted gym memberships

Qualifications

• Experience communicating directly with customers and insurers.
• Knowledge of the insurance industry is desirable but not essential.
• Desire to grow and learn with the role.

Responsibilities

• Provide administrative support to Account Executives.
• Invoice policies and set up premium finance arrangements.
• Manage aged debt and chase outstanding money.

Skills

Competent in Microsoft Excel

Professional telephone manner

Customer centric work ethic

Ability to prioritize workloads

Job description

Direct message the job poster from Everywhen

Recruitment Consultant at The Ardonagh Group

We’re on the hunt for a talented Administration Assistant to join our team in our Telford office, to meet the needs of the business following continued growth and internal promotions. You will be required to provide administrative support to the Account Executives and rest of the teams as required.

Overview

What does an Administration Assistant here do?

Responsibilities

• To invoice policies and set up premium finance arrangements, where necessary
• To manage aged debt, chasing outstanding money from clients
• Arranging for refunds to be processed, either by amending finance arrangements or sending money back to client
• To complete internal reporting to ensure all clients and policies are logged and tracked
• To complete internal checklists to ensure all actions completed, including obtaining signed fact finders, proposal forms and Account Executive meeting minutes
• Raise diary entries for outstanding information on all new business inceptions and renewed policies
• Action diary entries as required
• Obtain discounting approval for Directors where discounting applied and / or Fee in Lieu arrangements in place
• Sending policy documentation and policy wordings to clients once broker approved
• To protect the interests of client and insurer to achieve the best outcome

What are we looking for in our next Administration Assistant?

• Competent in the use of Microsoft programmes including Excel and Word
• Must possess a professional telephone manner and have experience in communicating directly with customers and insurers
• Knowledge of insurance industry is desirable but not essential
• Ability to prioritise and manage workloads efficiently
• Candidate must possess a strong customer centric work ethic
• To be able to take ownership of situations and tasks, seeing matters through to completion
• An understanding of the importance to act in a compliant manner within current Regulatory guidelines
• A desire to grow and learn with the role, which is seen as a development step towards a career in insurance.

Benefits

In return you will be welcomed and supported by Telford Specialist Motor, part of the Ardonagh family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Ardonagh family
• Gain professional CII or ACII qualifications to enhance your knowledge and career prospects
• Pension scheme for when you feel it’s time to retire
• 24-hour support for you and your families physical and mental wellbeing
• Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more
• 1 days paid volunteering day to give back to our communities
• Ardonagh Community Trust (ACT) - Raising funds for charity with donation matching in your local community
• The Spotlight Awards, where we shine a light on the brightest talent across our group

So, what are you waiting for? Apply today and one of our team will be in touch

#AIB

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.

Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Insurance