Administration Assistant

Teaching Vacancies; Hempstalls; On-site; GBP 17,000 - 18,000; Full time

Job summary

A leading Academy in the UK is looking for a dedicated Administration Assistant to support the busy reception/office. The role requires strong organisational skills and proficiency in Microsoft Office, particularly Excel and Word. The successful candidate will provide customer service support and administer First Aid duties (training provided). This position is full-time during term time only with an actual salary between £17,585 and £17,861 depending on experience. The Academy offers a support-oriented work environment with a commitment to staff development.

Benefits

Good pension scheme with 24.2% employer contribution

Discounted gym membership

Free on-site parking

Subsidised meals

Cyclescheme

Employee Assistance Programme

Qualifications

• Must be calm and flexible with strong organisational skills.
• Highly proficient in Microsoft Office (Excel, Word).
• Experience in customer service is desirable.
• Ability to administer First Aid after training.
• Excellent spoken English communication skills.

Responsibilities

• Support the Academy Reception/Office for daily operations.
• Manage multiple priorities while maintaining a calm demeanor.
• Provide customer service support.
• Administer First Aid as needed.
• Communicate confidently with public and staff.

Skills

Calm and flexible working style

Strong organisational skills

Proficient in Microsoft Office (Excel, Word)

Customer service experience

Excellent spoken English communication skills

Tools

Microsoft Excel

Microsoft Word

Arbour system

Job description

What skills and experience we're looking for

Principal: Ms J Schofield | Required: As Soon As Possible | Administration Assistant | Level 3 | 30 Hours Per Week | Actual Salary (£17,585-£17,861) | Term Time Only | Fixed Term until 31st December 2026

The Discovery Academy is seeking to appoint a committed and enthusiastic Administration Assistant to give support to an extremely busy and challenging Academy Reception/Office. You will need to have a calm and flexible attitude to work as well as being highly organised and able to effectively prioritise workloads.

Responsibilities

• Support the Academy Reception/Office, ensuring efficient day‑to‑day operation.
• Maintain a calm, flexible attitude while managing multiple priorities.
• Utilise Microsoft Office, with a focus on Excel and Word.
• Provide customer service support, including knowledge of the Arbour system if applicable.
• Administer First Aid duties; training can be provided.
• Communicate confidently with members of the public, staff and students in accurate spoken English.

Qualifications

• Calm and flexible working style with strong organisational skills.
• Highly proficient in Microsoft Office (Excel, Word).
• Customer service experience and familiarity with the Arbour system is desirable.
• Training to administer First Aid is required (training will be provided).
• Excellent spoken English communication skills.

At the heart of everything we do is an unremitting desire for our students to become successful and responsible young people who make a positive contribution to our academy and the wider community.

Our Purpose

At the Discovery Academy our purpose is that we are committed to "delivering ambitious, high‑quality teaching and learning every lesson, every day that overcomes inequality and allows every student to achieve success". As an Academy we have created a culture around our core values of Pride, Respect and Commitment to ensure high expectations, positive relationships, and support for all students.

Why Discovery?

The Discovery Academy is one of the largest Academies in Stoke‑on‑Trent. It boasts a £21 million building with world‑class facilities, including extensive sport and recreation areas. The building design has a faculty‑based organisation in which subject areas are co‑located to foster collaboration and project‑based learning opportunities. There is an extensive range of vocational and academic facilities across the Academy.

What the school offers its staff

The Trust offers a benefits package which includes a good pension scheme with a current employer contribution of 24.2%, discounted gym membership for on‑site gyms and a 25% discount at Nuffield Health Stoke Fitness & Wellbeing Gym, free on‑site parking, subsidised meals and a Cyclescheme. We also offer an Employee Assistance Programme through Care first including counselling services to ensure that our staff are looked after and supported.

Alpha Academies are committed to staff development, and all staff are encouraged to be members of the Chartered College of Teaching. This is financed by the Trust and colleagues are encouraged to access their resources and embark upon their qualifications.

For all successful applicants the Alpha Academies Trust will support with the option to further your career by progressing or swapping to become an associate teacher on the appropriate pathway to teaching. This can be discussed at interview or at any time during your employment with Alpha.

We’re Disability Confident!

Alpha Academies Trust is a Disability Confident Employer which means that it has made commitments to the recruitment and continued employment of people with disabilities. Should you require any reasonable adjustments during any point of the application process, please contact our HR/Recruitment Team at [e-mail] to discuss.

Commitment to safeguarding

The Alpha Academies Trust is committed to safeguarding and promoting the welfare of children and young people and expects all its employees and volunteers to share this commitment. This post is exempt under the Rehabilitation of Offenders Act 1974 and the successful candidate will be subject to an enhanced check by the Disclosure and Barring Service, as well as an online social media check along with other stringent vetting and induction processes. Please note, references will be sought for all shortlisted candidates prior to the interview.