Admin Officer

Ministry of Justice; Torquay; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

A government agency in the United Kingdom is seeking candidates for Fixed Term Contracts to assist with court administration. The role involves preparing documents, updating records, and providing support to court users. Ideal candidates will have excellent communication skills and attention to detail, with a minimum requirement of four full working days per week. This position offers benefits like annual leave, pension schemes, and extensive training opportunities.

Benefits

Annual leave of 25 days, increasing to 30 days after five years

Pension schemes

Extensive training and development opportunities

Flexible benefits such as retail vouchers

Paid maternity, paternity, and adoption leave

Qualifications

• Experience in customer service and administrative roles.
• Proven ability to maintain accurate records.
• Strong organisational skills and attention to detail.

Responsibilities

• Prepare papers and files for court and meetings.
• Create and update records on the computer system.
• Communicate with the public and court users effectively.

Skills

Friendly and approachable manner

Excellent attention to detail

Good written and verbal communication skills

Organising time and prioritising efficiently

Ability to adapt to various software packages

Enjoy working in a busy environment

Job description

Contract Details

3 Fixed Term Contracts up to 12 months – 2 positions at Plymouth Combined Court and 1 position at Torquay County Court. Applications for part‑time working will be considered; minimum days required per week is four full days.

1 Fixed Term Contract up to 12 months at Plymouth Combined Court with required travel to other sites. Applications for part‑time will be considered; minimum days required per week is four full days.

Work travel expenses will be paid in accordance with organisational policies.

Role Responsibilities

• Prepare papers and files for court, tribunals, hearings and meetings.
• Create and update records on our in‑house computer system and perform data input.
• Record court results accurately, interpreting information required on a court file.
• Check and verify documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
• Collect and assemble information for returns, results, accounts, statements, warrants, statistical analysis, reports etc.
• Communicate with the public, the judiciary, other court and tribunal users and representatives of other agencies and organisations.

Skills and Experience

• Friendly and approachable manner.
• Excellent attention to detail and good written and verbal communication skills.
• Desire to deliver proactive and effective support to customers by phone and email.
• Skilled in organising time, prioritising efficiently, able to multi‑task and adapt to using various software packages.
• Enjoy working in a busy environment and helping court users navigate the justice system.

Selection and Application

Lead criterion: Statement of Suitability. A sift based on the statement of suitability may be held if a large number of applications are received.

Please tell us why you are suitable for this role. Demonstrate your transferable skills, knowledge, and experience in relation to the essential criteria outlined in the job description: customer service, administrative and IT experience, attention to detail, communication and organisational skills.

To achieve the highest scores, we strongly encourage you to use the full word count (500 words), provide personalized, real‑life evidence, and clearly link your experience to the essential criteria.

Benefits

• Annual leave 25 days on appointment; increases to 30 days after five years’ service.
• Pension – choice of civil service pension schemes.
• Training – extensive range of training and development opportunities.
• Networks – employee‑run networks for minority ethnic origin, disabilities, caring responsibilities, women, LGBTI employees.
• Family friendly policies: reduced hours or job share.
• Flexible benefits: voluntary benefits, retail vouchers, discounts.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Other Information

• Hybrid working – minimum 60% of working time in an office.
• HM Courts & Tribunals Service is responsible for administration of courts and tribunals.
• Disability confidence – interview for disabled candidates who meet minimum criteria.

Recruitment Contact

• To Transformative Business Services (0345 241 5359 Monday‑Friday 8am‑6pm) or email moj‑recruitment‑vetting‑[e-mail]
• To Ministry of Justice Resourcing team (resourcing‑management‑[e-mail])
• To Civil Service Commission (details available here)