Admin Officer

Brook Street; Ipswich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A public legal agency in Ipswich is seeking a Full-Time Admin Officer to support court operations. This rewarding role involves managing case files, handling calls, and performing various administrative tasks. The ideal candidate has previous administrative experience, strong communication skills, and proficiency in Microsoft Office. Competitive hourly salary and benefits include paid holidays and a pension scheme. Candidates with disabilities and veterans are encouraged to apply, as the agency supports the Armed Forces Covenant.

Benefits

Weekly pay

Paid holiday entitlement

Access to a pension scheme

Free on-site parking

Access to kitchen and quiet break areas

Valuable experience in the public sector

Qualifications

• Previous experience in an administrative role.
• Confident using Microsoft Office and managing shared inboxes.
• Excellent attention to detail and accuracy.
• Ability to manage a high workload and prioritize tasks.

Responsibilities

• Progress cases through the court/tribunal system.
• Support various court functions by following established guidelines.
• Handle inbound and outbound calls professionally.
• Create, update, and maintain records and case files.
• Input accurate data into internal systems.
• Prepare and organize paperwork for hearings and meetings.

Skills

Administrative experience

Microsoft Office proficiency

Strong communication skills

Customer service skills

Attention to detail

Organizational skills

Time-management skills

Job description

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Job Title: Admin Officer
Location: HMCTS Ipswich - Fully Office-Based
Salary: £12.36 per hour
Working Hours: Full Time - Monday to Friday, 9:00 AM to 5:00 PM (37 hours per week)
Contract Type: Temporary (with strong likelihood of extension)

If you're looking for a rewarding opportunity to work within the Public Sector, we are recruiting on behalf of our client at HMCTS Ipswich Court for a Full-Time Admin Officer.

This is a key position supporting the day-to-day running of the court. You'll be part of a fast-paced team helping ensure proceedings are well-organised and run smoothly.

Key Responsibilities

• Progress cases through the court/tribunal system
• Support various court functions by following established guidelines
• Handle inbound and outbound calls professionally
• Manage and respond to email correspondence
• Create, update, and maintain records and case files
• Input accurate data into internal systems
• Prepare and organise paperwork for hearings and meetings
• General administrative tasks such as scanning, filing, and managing documents
• Book and prepare meeting rooms
• Respond to queries from internal and external stakeholders
• Remain professional, calm, and proactive in a busy office environment

Requirements

• Previous experience in an administrative role
• Confident using Microsoft Office and managing shared inboxes
• Strong communication and customer service skills
• Excellent attention to detail and accuracy
• Ability to manage a high workload and prioritise tasks
• Comfortable working in a fast-paced, evolving environment
• Strong organisational and time-management skills

Benefits

• Weekly pay
• Paid holiday entitlement
• Access to a pension scheme
• Free on-site parking
• Access to kitchen and quiet break areas
• Valuable experience in the public sector

If this sounds like the right role for you, we'd love to hear from you! Please apply for the role online today, and if you are shortlisted, we will aim to contact you within 5 Days.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.