Admin Assistant

The Royal Borough of Windsor and Maidenhead; Maidenhead; On-site; GBP 14,000 - 16,000; Part time

Job summary

A local government organization in Maidenhead is seeking a part-time Registration Officer/Deputy Registrar. In this role, you will provide a vital service by registering births, deaths, and marriages, as well as conducting ceremonies. Ideal candidates will have strong communication skills, exceptional attention to detail, and a customer-first approach. This position also offers 32 days of annual leave, a local government pension scheme, and additional employee benefits, promoting an inclusive work environment.

Benefits

32 days annual leave plus bank holidays

Local Government Pension Scheme

Free employee parking

Employee Assistance Programme

Discounts with retailers

Qualifications

• Must have excellent numeracy, literacy, and digital skills.
• Outstanding communication skills are essential.
• Strong organisational skills with the ability to prioritise effectively.

Responsibilities

• Manage administration and bookings for all register office functions.
• Register births, deaths, and marriages.
• Conduct and register marriage and civil partnership ceremonies.

Skills

Excellent numeracy

Outstanding communication

Organisational skills

Attention to detail

Proven administrative experience

Customer-first approach

Job description

Vacancy Description

Job description

We have an exciting and rare opportunity to join us as a Registration Officer / Deputy Registrar!

This is a part-time, permanent role based at the Register Office in Maidenhead, with a salary of £24,895 to £28,132 per annum (£14,130-£15,967 per annum pro rata based on 21 hours a week)

About us

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.

Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.

This is an excellent opportunity for an enthusiastic registrar to join our Register Office team.

The Role

This is your chance to play a vital role in supporting people through some of life’s most significant moments.

As part of our small, dedicated team, you’ll deliver both statutory and non-statutory registration services with professionalism and care. Based primarily at the Maidenhead Register Office, you may also work from our Windsor satellite office and travel to licensed venues across the borough to conduct marriage and civil partnership ceremonies.

In this role, you’ll guide and support customers during key life events—registering births, deaths, and marriages, and conducting ceremonies in line with current legislation and best practice.

Your role will involve

• Managing administration and bookings for all register office functions, ensuring the delivery of both statutory and non-statutory services
• Registering births, deaths, and marriages, as well as processing notices of marriage and civil partnership
• Conducting and registering marriage, civil partnership, and British citizenship ceremonies across the borough, in full compliance with legislative requirements and best practice standards

What we are looking for

• Excellent numeracy, literacy, and digital skills to manage detailed processes with confidence
• Outstanding communication abilities across face-to-face, telephone, and online interactions
• Strong organisational skills with the ability to prioritise effectively in a busy environment
• Meticulous attention to detail, ensuring accuracy in every aspect of the role
• Proven administrative experience, ideally in a customer-focused setting
• Capacity to learn and apply complex legal procedures with precision and professionalism
• A compassionate, customer-first approach, often in sensitive and emotional situations
• Experience in registration would be an advantage, but not essential as training can be given to thr right candidate

What we offer

• 32 days annual leave plus bank holidays
• Local Government Pension SchemOe
• Opportunity for additional contract in the ceremonies team at the weekend / non-contracted day
• Free employee parking close to the office
• Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision
• Give As You Earn scheme
• Instant Reward Scheme to recognise and reward innovative achievement
• Employee Assistance Programme providing counselling, advice and information
• Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals

RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.

If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.

Interview dates: Week commencing 8th January 2026