Admin Assistant

The Cinnamon Care Collection; Denmead; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading care home group located in Denmead is seeking an Admin Assistant to join their team. This position involves covering for annual leave and ad hoc sickness on a flexible basis. The ideal candidate will be the first point of contact at the home, providing excellent customer service while supporting HR-related administration. Key responsibilities include greeting visitors, managing telephone enquiries, assisting with recruitment tasks, and maintaining reception tidiness. This role offers competitive hourly pay of £12.39 and comes with additional company benefits.

Qualifications

• Competent with the use of IT systems.
• Previous telephone experience is required.
• Excellent written and verbal English is necessary.

Responsibilities

• Greet visitors professionally and check identification.
• Answer telephone and manage enquiries.
• Support Home Administrator with HR-related tasks.
• Assist with recruitment processes.
• Coordinate internal meetings and staff meal processes.
• Maintain tidiness of the reception area.

Skills

Excellent customer service skills

IT literacy

Professional telephone manner

Good communication skills

Knowledge of general administration

Attention to detail

Job description

Admin Assistant

£12.39 per hour plus company benefits

Bank Contract

A Top 20 Care Home Group 2025!

Awarded 'One of the UK's Best Companies to Work For'

Wellington Vale is an 80 bedded stunning luxury nursing, residential and dementia care home situated in Waterlooville, Hampshire.

We are looking for an Administration Assistant/Receptionist to work on an 'as and when' basis to cover annual leave and ad hoc sickness. Rotas are planned in advance so you will be given notice of the days/weeks to be worked.

As the Administration Assistant/Receptionist you will be the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail.

In addition to reception duties you will provide additional administration support to the Home Administrator on a daily basis - predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator's absence.

Main Responsibilities:

• Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person's identity is checked as far as reasonably practical
• Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
• In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
• Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
• Organise internal meetings and ensure that any requirements have actioned
• Coordinate the staff meal process as applicable to the individual home
• Respond to any emergency situations as requested by the home
• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained

Person Specification:

• Excellent customer service skills
• IT literacy - competent with the use of systems
• Previous telephone experience
• Professional telephone manner
• Knowledge of general administration
• Good communication skills
• Neat and well presented
• Excellent written and verbal English