Activities Supervisor

Tru Talent; Bournemouth; On-site; GBP 80,000 - 100,000; Full time

Job summary

A family entertainment center is seeking an energetic Activities Supervisor to manage the venue during busy periods. Responsibilities include opening and closing procedures, conducting safety inspections, operating tills, and serving customers. Ideal candidates will have a professional manner, experience in public service, and possess a Full Enhanced DBS. Applicants must be flexible in working hours, including weekends, to ensure a safe, welcoming environment for visitors.

Qualifications

• Professional and approachable manner at all times.
• Ability to supervise children and ensure safe, responsible play.
• Full Enhanced DBS required.
• Experience working with the public, including till operation, bar or food service preferred.

Responsibilities

• Open and close the venue as required, including alarm systems and security checks.
• Conduct opening and closing health and safety inspections.
• Operate tills and card machines accurately.
• Serve customers in a friendly manner and maintain a safe environment.
• Assist other staff with daily duties and provide guidance.

Skills

Professional and approachable manner

Ability to supervise children

Experience with till operation

Bar or food service experience

Collaborative team player

Education

Full Enhanced DBS

Job description

Activities Supervisor

Location: Bournemouth

Salary: £13.00 per hour

Hours: Permanent - 25-40 hours per week on a zero hour contract. Must be flexible to work weekends.

Our client, a lively family entertainment centre, is seeking an energetic and reliable Activities Supervisor to support and manage the venue during busy weekend periods.

Key Responsibilities of the Activities Supervisor

• Open and close the venue as required, including alarm systems and security checks.
• Conduct opening and closing health and safety inspections of equipment, soft play, toilets, and communal areas.
• Operate tills and card machines accurately; ensure correct cash handling and financial procedures are followed.
• Serve customers in a friendly manner, explaining rules and procedures, answering queries, and monitoring behaviour to maintain a safe, family-friendly environment.
• Serve food and drinks from the bar as required.
• Accept and store deliveries securely, checking items against delivery notes.
• Maintain a clean, safe, and welcoming environment for visitors throughout the shift.
• Monitor arcade machines, provide refunds if necessary, and report any faults to suppliers.
• Report defective services, equipment, and facilities to management.
• Assist other staff with daily duties and provide guidance where needed.
• Support First Aid staff in accident management when required.
• Ensure all doors are locked, electrical items switched off, and alarms set at the end of shifts.
• Maintain responsibility for site keys and security procedures.

Person Specification for the Activities Supervisor

• Professional and approachable manner at all times.
• Ability to supervise children and ensure safe, responsible play.
• Full Enhanced DBS required.
• Experience working with the public, including till operation, bar or food service preferred.
• Willingness to work collaboratively with the team and assist where needed.
• Attend training sessions and staff meetings as required.
• Keep up to date with venue procedures and activities.
• Record compliments and complaints in line with company procedures.

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