Accounts Administration Assistant

Moor Hall Hotel & Spa; Sutton Coldfield; On-site; GBP 40,000 - 60,000; Part time

Job summary

A luxury hotel and spa located in Sutton Coldfield is seeking a part-time Administration Assistant to support their accounts team. The ideal candidate should be detail-oriented, organized, and confident with numbers, alongside possessing basic Excel skills. This role offers 12-14 hours per week with flexible workdays. Benefits include free gym membership, hotel discounts, and a permanent contract after probation.

Benefits

Free gym membership

Discounted membership for family members

Company reward scheme

Hotel and spa discounts

Discounts for dining and special events

Employee assistance programme

Free onsite parking

Uniform

Meals on duty

Qualifications

• Detail-oriented and proactive with strong organizational skills.
• Ability to process and chase sales ledger invoices.
• Experience in general filing and administrative support.

Responsibilities

• General filing and administration.
• Processing sales ledger invoices and chasing outstanding payments.
• Preparing period-end reports.

Skills

Excel skills: Basic formulas (SUM, IF, COUNT, AVERAGE)

Computer literate with good working knowledge of Outlook and Word

Confident with numbers

Competent communicator

A collaborative team player

Job description

Location

Moor Hall Hotel & Spa, Sutton Coldfield

Contract Type

Part-time

Hours

12 hours across 3 days

We are seeking a detail-oriented and proactive Administration Assistant to join our Accounts team on a part-time basis. You’ll be organised, accurate, and keen to support the accounts function within a busy hospitality environment.

About Us

The Webb Hotel Group is a proud, family-owned collection of independently managed properties spanning the West Midlands, Staffordshire, and Gloucestershire. The group, which consists of 4 hotels and a coffee shop, was founded when the Webb family acquired Moor Hall in 1961 and has upheld a legacy of exceptional guest experiences for over six decades. Whether it's business meetings, weddings, or relaxing getaways, Webb Hotel Group aim to create memorable, warm experiences every time.

Hours & Pay

• Anticipated to be 12 - 14 hours per week, across 3/4 day. We are open to discussion around hours of work during the interview stage.
• Preferred working days: Tuesday/Wednesday/Friday or Tuesday/Thursday/Friday.
• Preferred working hours: 10am–2pm or 11am–3pm
• Pay rate: £12.75

Key Responsibilities

• General filing and administration.
• Processing sales ledger invoices and chasing outstanding payments.
• Purchase ledger statement reconciliation.
• Gift voucher administration and matching.
• Inputting and submitting energy readings.
• Food basket reconciliation.
• Interfacing Guestline with Opera.
• Preparing period-end reports.
• Sending PL remittances.
• Supporting with other general administrative duties as needed.

Skills & Experience

• Excel skills: Basic formulas (SUM, IF, COUNT, AVERAGE).
• Computer literate with good working knowledge of Outlook and Word.
• Confident with numbers.
• Competent communicator.
• A collaborative team player.

What We Offer

• A permanent contract (following a successful probationary period)
• Free gym membership
• Discounted membership for family members
• A Company reward scheme where you are rewarded for your hard work
• Hotel and spa discounts
• Discounts when dining in our restaurants or attending one of our special events
• Employee assistance programme
• Free onsite parking
• A uniform
• Meals on duty