Account Specialist

Randstad Employment Bureau; Desford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking an Account Specialist to support on-site operations for a key client in Desford. This role involves developing recruitment strategies, mentoring team members, and managing various HR functions while adhering to strict deadlines. Candidates should possess strong communication skills and supervisory or team leading experience. The position offers an opportunity to engage with stakeholders and deliver exceptional service across multiple sites in the UK.

Qualifications

• Supervisory or team leading experience is essential.
• Understanding of volume recruitment management is desirable.
• Strong communication skills for stakeholder engagement.
• Capability to prioritize effectively under pressure.

Responsibilities

• Develop and implement recruitment strategies.
• Support and mentor team members.
• Manage induction support for temp staff.
• Organize PPE and payroll.
• Deal with ER/HR queries.
• Build relationships with clients and ensure customer focus.
• Meet strict deadlines and SLAs.
• Report monthly to key stakeholders.

Skills

Supervisory or team leading experience

Excellent communication skills

Ability to work under pressure

Adaptable and flexible worker

Job description

Account Specialist

Randstad Inhouse Services deliver tailored end-to-end onsite recruitment solutions working in partnership with our clients from 100+ on-site locations throughout the UK, and we have an exciting opportunity to join us supporting the on-site operations in multiple locations across a key account Caterpillar, covering the UK region but being based out of the Desford site.

This role will require you to become an integral part of the client's team and will need to fully embed yourself by understanding the environment, culture, and of course, the requirements and skills of the roles you would be recruiting for.

You will be required to effectively and efficiently deal with stakeholders, manage multiple roles and stick to tight deadlines, all while providing a world class service.

This role requires flexibility and the ability to quickly adapt your working style to the different clients & sites at short notice.

You will be responsible for:

• Developing and implementing strategies to attract the best people to the business
• Supporting, mentoring and skill sharing with all team members
• Induction support of team temp staff
• PPE organisation
• Payroll
• ER/HR queries
• Creating good relationships with the client and customer focus
• Supporting the workforce
• Adhering to strict deadlines and SLAs
• Monthly reporting to key stakeholders within the business

To be successful in this role you will have:

• You should be able to example supervisory or team leading experience
• An understanding of volume recruitment management would be desirable
• Know the commercial importance of working with tight deadlines and strong processes
• Have excellent communication skills and capable of dealing with stakeholders at all levels
• Possess the ability to work under pressure
• Be a very adaptable & flexible worker, able to prioritise well

If you want to join one of the world's largest recruitment organisations, in a position that will see you engaging with a key client and key stakeholders and taking responsibility for delivering a first class service to our client then please do get in touch with Sam Badger.