Account Manager - Police

Computacenter; London; On-site; GBP 45,000 - 70,000; Full time

Job summary

An exciting opportunity at Computacenter for an Account Manager in the Public Sector Division, focusing on managing relationships with significant clients in the Policing sector. This role offers career progression, earnings potential, and involves driving sales and enhancing customer satisfaction through strategic management and collaboration.

Qualifications

• Proven track record as an Account Manager and Business Development.
• Experience in selling to the Policing sector.
• Strong relationship-building skills across various levels of customers.

Responsibilities

• Manage customer relationships to drive complex services and solutions sales.
• Close deals of varying complexity, maximizing profitability.
• Take accountability for all operational transactions.

Skills

Relationship-building

Negotiation

Commercial acumen

Customer expectation management

Job description

Location: UK - London | Job-ID: 214138 | Contract type: Standard | Business Unit: Sales & Pre-Sales & Alliances

Life on the team

An exciting opportunity has arisen at Computacenter within our Public Sector Division for an Account Manager (Blue Lights / Police / Policing). In this role, you'll collaborate with colleagues to manage some of the largest UK Public Sector clients while helping position Computacenter as a recognised strategic supplier into the Policing / Police world.

You’ll be part of a driven, results-oriented team that thrives on success and collaboration. Beyond the fantastic earning opportunities, you’ll have a clear career progression path, as well as access to exciting events and incentives throughout the year.

What you’ll do

• Manage customer relationships to drive complex services and solutions sales, maximizing profit.
• Own sales documentation and methodologies to facilitate the sales process.
• Work with relevant resources and management to ensure solutions align with customer needs.
• Close deals of varying complexity, seeking opportunities to maximize profitability.
• Address and resolve customer queries to enhance satisfaction.
• Take accountability for all operational transactions, ensuring full ownership of the customer experience.
• Build strong, long-term customer relationships across multiple levels and opportunities.
• Identify a range of sales opportunities and campaigns across different customer segments.

What you’ll need

• Proven track record as an Account Manager and Business Development.
• Experience in selling to the Policing sector (including experience with tender processes).
• Strong relationship-building skills across various levels of customers and opportunities.
• Excellent customer expectation management abilities.
• Solid understanding of Computacenter’s Solutions offerings, with a basic understanding of services.
• Commercial, financial, and legal acumen.
• Strong negotiation and influencing skills across diverse customer organizations.
• Ability to resolve significant customer issues while driving business growth.

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.