Account Manager (Creative Sector)

TSP Ltd; Northampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading agency in Northampton is looking for a Client Manager to build and maintain relationships with clients while managing project briefs and administration. You will ensure timely completion of projects within budget, liaise with third-party suppliers, and prepare project documentation. Successful candidates will have excellent communication and negotiation skills, alongside a background in client handling, with proficiency in Microsoft Office tools. Candidates must reside in the UK and possess full leave to remain.

Qualifications

• Strong communication and negotiation skills required.
• Experience in client/account handling is essential.
• Ability to manage multiple projects under pressure.

Responsibilities

• Build and maintain relationships with clients.
• Create schedules and briefs for projects.
• Manage project administration including quotes and invoicing.

Skills

Communication skills

Negotiation skills

Client handling

Project management

Tools

Microsoft Word

Excel

Keynote

PowerPoint

Google

Job description

Responsibilities

• Building and maintaining relationships with both new and existing clients.
• Taking client briefs ensuring their needs are fully understood and managing their expectations.
• Putting together written briefs for the creative team, including creating a schedule to be adhered to.
• Collaborating with the other departments/teams on project briefs and planning.
• Complete project administration - preparing quotes, requesting/recording purchase orders, forecasting, and monitoring project spend.
• Ensure jobs are completed on time and within budget.
• Liaising with third party suppliers and internal agency stakeholders.
• Invoicing jobs in a timely manner, upon completion.
• We work closely with companies on permanent placements throughout the UK. Our clients range from Independents to Global Groups and include Agencies, Design, Print, Signage, POS, Packaging, Events, Exhibitions, AV, Shopfitting & Interiors.
• Roles recruited include, but are not limited to Account/Project Managers, Estimators, Exhibition/Event Managers, Graphic/Exhibition/3D Designers, Web Designers/Developers, Marketing, Social Media, SEO, PPC, Ecommerce, PR, Printers, Print Finishers and Production Personnel.

Qualifications

• Good communication and negotiation skills
• Creative Client/Account Handling background
• Good working knowledge of Microsoft Word, Excel, Keynote, PowerPoint, Google
• Ability to work on multiple projects, across multiple clients simultaneously, under pressure and meeting deadlines.
• Full driving licence could be beneficial.
• You must be presently living in the United Kingdom, with full leave to remain. Sponsorship will not be provided now or in the future.