Account Manager - Construction Client Relations (40h)

Pertemps; England; On-site; GBP 28,000 - 33,000; Full time

Job summary

A client in the construction industry is hiring an Account Manager in Warrington. This role focuses on existing client interactions without cold calling, offering flexible working hours in a supportive team environment. Key responsibilities include building customer relationships, generating quotes, and maintaining data in Salesforce. Benefits include competitive salary, holiday options, bonuses, and private medical insurance.

Benefits

Competitive salary

25 days holiday + Bank Holidays

Individual bonus scheme

Pension

Private Medical and Dental Insurance

Technology Scheme

Cycle to work scheme

Qualifications

• Strong telephone-based customer service experience required.
• Confident and comfortable speaking with customers over the phone.
• Attention to detail with good administrative accuracy.
• Proactive, reliable, and professional attitude.
• Ability to collaborate effectively in a team.

Responsibilities

• Build and maintain customer relationships.
• Make quality existing customer calls daily followed by follow-up emails.
• Contact buyers and site managers who have prior dealings.
• Share product information using the digital catalogue.
• Generate quotes and update customers on their orders.
• Promote additional products.
• Manage data in Salesforce CRM.
• Log orders accurately for bonuses.
• Ensure excellent customer service consistently.

Skills

Telephone-based customer service experience

Confident communication

Attention to detail

Proactive attitude

Teamwork

Tools

Salesforce CRM

Job description

A client in the construction industry is hiring an Account Manager in Warrington. This role focuses on existing client interactions without cold calling, offering flexible working hours in a supportive team environment. Key responsibilities include building customer relationships, generating quotes, and maintaining data in Salesforce. Benefits include competitive salary, holiday options, bonuses, and private medical insurance.