Account Manager / Business Development Manager

Office Angels; Crowborough; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Account Manager in Crowborough. You will manage client relationships, expand sales, and support a growing FMCG business. The ideal candidate has over 3 years of B2B account management experience and strong communication skills. This full-time role offers a competitive salary and various benefits in a supportive environment.

Benefits

20 days holiday + BH

Pension

Career development opportunities

Qualifications

• 3+ years of account management or sales experience in a B2B role.
• Experience selling a diverse product portfolio.
• Strong communication skills across multiple mediums.

Responsibilities

• Manage incoming sales calls, orders, and inquiries from existing clients.
• Grow accounts by introducing new product ranges to expand sales.
• Manage new business calls and identify potential new clients.

Skills

Account management

Sales experience

Communication skills

Relationship building

Numerical skills

Tools

CRM systems

Job description

Account Manager / Business Development Manager

Rural Crowborough, Driver required.

£30,000 - £35,000 per annum + Bonus.

Benefits: 20 days holiday + BH, Christmas Close, Parking, Pension, Company Socials events, Sick Pay, Career development opportunities +++

Office Based: 8-5pm, with site visits (ad hoc).

Are you ready to embark on an exciting career journey for a growing FMCG business? Our client is an established, independent family-run organisation dedicated to supplying products across the UK.

Why Join?

This is not just another job - it's a chance to make a real impact in a thriving business! As a Account Manager, you will play a crucial role in supporting the team and Managing Director and contributing to their strategic vision for growth over the next five years. If you're eager to take on challenges and achieve rewarding outcomes, this is the perfect opportunity for you!

Key Responsibilities

• Manage incoming sales calls, orders and enquires from existing clients.
• Execute the sales process efficiently and professionally to existing clients and grow accounts by introducing new product ranges to expand sales.
• Managing a portfolio of existing clients and action quartely calls and half year reviews and an annual site visit to build relationships and ensure the best possible service.
• Managing new business calls and identify possible new clients to grow business portfolio.
• Set and manage client expectations regarding product availability, costs, and timelines.
• Liaise with suppliers and team members to resolve queries.
• Offer tailored solutions that meet customer requirements in terms of application and budget.
• Assist with technical enquiries under the guidance of the Managing Director.
• Understand and implement our pricing policy accurately and consistently.

What We're Looking For

• 3+ years of account management or sales experience in a B2B role.
• Experience selling a diverse product portfolio.
• Desirable - a background within food / packaging or FMCG
• Proven track record of growing existing accounts and achieving KPIs.
• Familiarity with structured sales processes and proposal development.
• Experience with CRM systems for opportunity management and account oversight.
• Strong communication skills - phone, emails and face to face.
• Ability to build lasting relationships with procurement and contract managers.
• Comprehensive understanding of product information to guide customers effectively.
• Excellent sales skills: rapport building, questioning, objection handling, and closing.
• Strong numerical skills with a good commercial understanding.
• Initiative to work independently while also collaborating within a team.

What's in It for You

• Full-time permanent office based position with the chance to undertake site visits to your own portfolio of clients (after full training).
• Be part of a small friendly, committed team that values your contributions.
• Opportunity to grow within a company that has seen strong growth and has a clear vision for the future.

Apply Today!

If you're ready to take on this exciting challenge, send us your CV online, or send your CV to [e-mail].

This role is being managed by Debbie Foster - Office Angels - Tunbridge Wells - 01892 614242

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.