Account Manager

New Resource Group; Willenhall; On-site; GBP 40,000 - 55,000; Full time

Job summary

A globally leading manufacturing organisation is seeking an exceptional Account Manager to enhance client success and growth. This role requires building strong client relationships, understanding business needs, and driving account growth with tailored solutions. The ideal candidate will have a degree in a related field and proven experience in maximizing account performance within a manufacturing environment, along with excellent communication and negotiation skills. Competitive salary and opportunities for professional development will be provided.

Benefits

Opportunities for career growth and professional development

Competitive remuneration and benefits package

Qualifications

• Proven experience as an Account Manager, preferably within the manufacturing sector.
• Demonstrated track record of managing key accounts, driving sales, and achieving growth targets.

Responsibilities

• Build and maintain strong, long‑term relationships with clients.
• Identify and pursue opportunities for account growth and upselling.
• Assess client requirements and collaborate with internal teams.
• Lead contract negotiations and renewals.
• Work with sales and production teams to develop accurate sales forecasts.
• Monitor industry trends and market dynamics.
• Gather and analyze client feedback for improvements.
• Develop strategies to enhance client loyalty and retention.
• Provide insights into client preferences and market trends.

Skills

Strategic thinking and problem‑solving

Leadership and relationship‑building abilities

Strong sales and negotiation expertise

In‑depth understanding of market research and analysis

Excellent communication and presentation skills

Product knowledge and technical acumen within manufacturing

Networking capabilities and industry insight

Results‑driven with high ethical standards

Adaptability and continuous learning mindset

Education

Bachelor’s degree in Business Administration, Marketing, Sales, or a related field

Job description

New Resource Recruitment is proud to partner with a globally leading manufacturing organisation to identify an exceptional Account Manager to join their dynamic team. This is a unique opportunity to work with a world‑class company, driving client success and contributing to the growth of an innovative, market‑leading organisation. The company is committed to investing in its people, offering opportunities for career growth, professional development, and continuous learning.

Role Overview

As an Account Manager, you will be at the heart of client success, acting as the key point of contact for valued customers. You will build and nurture strong relationships, anticipate and respond to client needs, and ensure outstanding satisfaction. By aligning client goals with the company’s innovative products and services, you will drive account growth, uncover new opportunities, and foster long‑term partnerships within the global manufacturing sector.

Key Responsibilities

• Client Relationship Management: Build and maintain strong, long‑term relationships with clients, understanding their business needs and ensuring exceptional customer satisfaction.
• Account Development: Identify and pursue opportunities for account growth and upselling, providing innovative solutions that align with client objectives.
• Customer Needs Analysis: Assess client requirements and collaborate with internal teams to deliver tailored solutions.
• Contract Negotiation & Management: Lead contract negotiations and renewals, ensuring compliance and mutually beneficial agreements.
• Sales Forecasting & Strategy: Work with sales and production teams to develop accurate sales forecasts, supporting inventory planning and resource allocation.
• Market Intelligence: Monitor industry trends, competitor activity, and market dynamics, providing actionable insights for strategic decision‑making.
• Customer Feedback & Continuous Improvement: Gather and analyse client feedback to inform product, service, and experience improvements.
• Client Retention: Develop strategies to enhance client loyalty, retention, and long‑term business growth.
• Sales Support: Provide the sales team with insights into client preferences, market trends, and competitor activity to support strategic sales initiatives.

Candidate Requirements

Education

Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.

Experience

• Proven experience as an Account Manager, preferably within the manufacturing sector.
• Demonstrated track record of managing key accounts, driving sales, and achieving growth targets.

Skills & Competencies

• Strategic thinking and problem‑solving
• Leadership and relationship‑building abilities
• Strong sales and negotiation expertise
• In‑depth understanding of market research and analysis
• Excellent communication and presentation skills
• Product knowledge and technical acumen within manufacturing
• Networking capabilities and industry insight
• Results‑driven with high ethical standards
• Adaptability and continuous learning mindset

Why Join This Organisation

• Be part of a globally recognised manufacturing leader.
• Work with a supportive and innovative team where your contributions are valued.
• Opportunities for career growth, professional development, and skills enhancement.
• Competitive remuneration and benefits package.
• Play a pivotal role in driving client success and shaping long‑term partnerships.