Account Manager

Michael Page (UK); West Yorkshire; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

A leading business services provider in the UK is seeking an experienced Account Manager to manage client relationships and ensure satisfaction. This role offers a competitive salary between £28,000 and £32,000 annually and allows hybrid working after training. The ideal candidate will have proven experience in account management, strong communication skills, and a commitment to delivering exceptional customer service. Join a respected organization focused on quality and client success.

Benefits

Competitive salary

Potential for career development

Supportive team environment

Qualifications

• Proven experience in account management.
• Strong communication and interpersonal skills to build and maintain client relationships.
• Excellent organisational abilities with a keen eye for detail.
• A results-driven approach with the ability to identify and capitalise on business opportunities.
• Proficiency in using CRM tools and other relevant software.
• A commitment to providing exceptional customer service at all times.

Responsibilities

• Manage and nurture relationships with key clients to ensure satisfaction and retention.
• Act as the primary point of contact for client queries and concerns.
• Develop and implement account management strategies tailored to client needs.
• Collaborate with internal teams to ensure timely delivery of services and solutions.
• Monitor client accounts to identify growth opportunities and upselling potential.
• Provide regular updates and reports on account performance and activities.
• Ensure compliance with company policies and procedures in all client interactions.

Skills

Account management

Communication skills

Interpersonal skills

Organizational abilities

Results-driven

Proficiency in CRM tools

Customer service commitment

Job description

• 6 month FTC
• Opportunity to work a leading business

About Our Client

Our client is a reputable organisation within the Business Services industry, recognised for providing exceptional solutions to their clients. They operate as a medium-sized company with a strong focus on delivering high-quality customer service.

This role will be hybrid working after 2 weeks training in the Ripponden office.

Job Description

• Manage and nurture relationships with key clients to ensure satisfaction and retention.
• Act as the primary point of contact for client queries and concerns.
• Develop and implement account management strategies tailored to client needs.
• Collaborate with internal teams to ensure timely delivery of services and solutions.
• Monitor client accounts to identify growth opportunities and upselling potential.
• Provide regular updates and reports on account performance and activities.
• Ensure compliance with company policies and procedures in all client interactions.

The Successful Applicant

A successful Account Manager should have:

• Proven experience in account management.
• Strong communication and interpersonal skills to build and maintain client relationships.
• Excellent organisational abilities with a keen eye for detail.
• A results-driven approach with the ability to identify and capitalise on business opportunities.
• Proficiency in using CRM tools and other relevant software.
• A commitment to providing exceptional customer service at all times.

What's on Offer

• Competitive salary ranging from £28,000 to £32,000 per annum.
• Opportunity to work within a respected medium-sized Business Services organisation.
• Fixed-term contract with the potential for career development.
• Supportive team environment focused on achieving excellence in Customer Service.

If you are ready to take the next step in your career as an Account Manager, we encourage you to apply now and join a company committed to success in the Business Services sector.