Account Manager

Adecco; Oxford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A recruitment agency is seeking an Account Manager in Thame, UK. The ideal candidate will develop strong relationships with key customer accounts within a dynamic manufacturing environment. Responsibilities include managing customer orders, ensuring service excellence, and maintaining quality standards. Previous experience in account management or customer service is vital, along with strong communication and organisational skills. This role initially offers a temporary contract with the potential to become permanent.

Qualifications

• Experience in a manufacturing setting preferable.
• Strong organisational skills are essential.
• Ability to multitask and adapt to changing priorities.

Responsibilities

• Serve as primary contact for key customer accounts.
• Manage customer orders, works orders, and purchase orders.
• Ensure quality standards and maintain customer records.

Skills

Previous experience in account management or customer service

Quick learner

Strong communication skills

Excellent time management

Ability to work independently and collaboratively

Tools

Order management systems

Job description

Job Title: Account Manager

Location: Thame

Hours: Monday - Thursday 8:15am - 5pm (with a 30-minute lunch break), Friday 8:30am - 1pm

Are you an organised and customer-focused professional looking to take ownership of key accounts in a dynamic manufacturing environment? If so, my Thame based client is actively looking for an Account Manager to play a pivotal role in delivering exceptional service and operational excellence

Please be aware that this role is on a temporary basis with a view to become permanent

Key Responsibilities:

• Act as the primary contact for key customer accounts, developing strong relationships and ensuring outstanding service.
• Input accurate customer order information, managing works orders and purchase orders.
• Create job packs for production, including works orders, drawings and labels.
• Complete margin analysis for all customer orders.
• Accurately raise invoices and maintain comprehensive customer records.
• Uphold and enhance quality standards within the organisation.
• Manage incoming calls and general office administration tasks.

Skills:

• Previous experience in account management orent? Wait correct: Previous experience in account management or customer service within a manufacturing setting.
• Quick learner with multitasking abilities and adaptability.
• Strong written and verbal communication skills.
• Excellent time management and organisational skills.
• Ability to work independently and collaboratively within a team.

Desirable Skills:

• Familiarity with order management systems.
• Basic understanding of quality assurance practises.

How to apply:

If you are a motivated and dedicated individual looking to join a dynamic team in a growing organisation, please reach out to Adecco Aylesbury on (phone number removed) or apply via this job site!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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