Account Manager

Pion; London; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company in London is seeking a Sales Account Manager to manage a portfolio of client accounts and drive upsell opportunities. This role involves maintaining strong relationships with high-profile brands and developing tailored strategic proposals. The ideal candidate will have a proven track record in renewals and client management, with a focus on exceeding revenue targets. A competitive salary and remote-first work environment are offered.

Benefits

Competitive salary

30 days annual leave plus bank holidays

Remote first working environment

Flexible working hours

Gym memberships

£200 work from home setup allowance

Personal development and career growth opportunities

Qualifications

• Proven track record in managing renewals and driving upsell opportunities.
• Experience working with mid-market to enterprise-level clients.
• Skilled in managing long-term client relationships focused on growth.
• Results-driven with experience exceeding revenue targets.
• Experience leveraging data and insights for performance optimization.

Responsibilities

• Manage a portfolio of around 40 client accounts.
• Lead renewal processes and seek upsell and cross-sell opportunities.
• Conduct daily client meetings to maintain strong relationships.
• Develop and present strategic proposals tailored to clients.
• Collaborate cross-functionally for seamless client experiences.

Skills

Managing renewals

Driving upsell opportunities

Leading commercial negotiations

Long-term client relationships

Results-driven

Leveraging data for deal strategy

Job description

A little bit about us

We make life more affordable.

Pion produces award-winning technology for the biggest retailers on the planet, connecting them with the youth market. We’re always innovating and driving our SHARP values to offer new solutions that satisfy our consumers, drive ROI for our clients and create an empowering workplace for our employees.

Equity, Diversity & Inclusion at Pion

At Pion, inclusivity, diversity, and respect are at our core. We value accountability and are fully transparent about our ED&I efforts—our commitments and internal stats are open for all to see. Our culture is shaped by our people, and it’s all part of life at Pion.

Research shows that while men apply to jobs when they meet 60% of the requirements, women and those in underrepresented groups tend to only apply when they tick every box. We don’t think you should have to tick every box. We value your uniqueness, and it goes without saying that all applications are welcome, even if you don’t think you fit the criteria.

If you need any adjustments to support you with your application, just drop us an email at [e-mail].

About the role

As a result of our incredible success and growth, we are looking for a Sales Account Manager to join us.

Responsibilities include

• Manage a portfolio of circa 40 client accounts, with potential for further growth depending on business needs.
• Lead renewal processes and proactively look for upsell and cross sell opportunities.
• Conduct daily client meetings with high profile brands, both virtually and in-person, to maintain strong relationships and ensure client satisfaction.
• Develop and present strategic proposals and campaign plans tailored to client objectives and market trends.
• Collaborate cross-functionally to ensure seamless client experiences and campaign delivery

A little bit about you…

We’d really like to hear from you, if you have

• Proven track record in managing renewals, driving upsell opportunities, and leading commercial negotiations.
• Experience working with mid-market to enterprise-level clients across various industries.
• Skilled in managing long-term client relationships with a focus on growth and retention.
• Results-driven, with experience working towards and exceeding revenue targets.
• Experience leveraging data and insights to optimise deal strategy and performance.

Life at Pion

Let’s take a look at just a few things that make Pion an amazing place to work…

• Competitive salary.
• 30 days annual leave plus bank holidays
• Accredited "Great Place To Work” company in three categories
• Remote first working environment, meaning you’re not obligated to come into the office, you can choose the environment you think you excel best in.
• Flexible working hours (starting between 8am - 10am)
• Focus on welfare, including gym memberships, wellness challenges, mental health first aider and health cash plan.
• Incredible partnership discounts for the biggest brands in the world. Google, Apple, GymShark, Domino's and Uber to name a few!
• Commitment to personal development and career growth. Think learning budgets, coaching workshops and progression plans.
• £200 work from home set up allowance to put towards your home office.

Want to know more?

Check out our career site for everything you need to know about starting a career with Pion.

Due to the high volume of applicants we can only respond to shortlisted applicants. By submitting your application, you agree that Pion may collect your personal data for recruiting, global organisation planning, and related purposes. Our Applicant Privacy Notice explains what personal information and where we may process, our purposes for processing, and the rights you can exercise over Pion’s use of your personal information.

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