Account Manager

MorePeople; Ipswich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading horticultural and garden lifestyle company in the United Kingdom is seeking an Account Manager to enhance their online marketplace performance. The role involves optimizing product listings, implementing data-driven sales strategies, and collaborating across departments. A strong understanding of e-commerce platforms and a passion for horticultural products are essential. This dynamic position requires strategic thinking and hands-on execution to ensure commercial success.

Qualifications

• Understanding of product listing optimization for online marketplaces.
• Capability to analyze data for trend forecasting and decision-making.
• Commitment to quality and customer satisfaction.

Responsibilities

• Own and optimize performance across online marketplaces.
• Develop data-led sales strategies to enhance visibility and revenue.
• Collaborate with internal teams for customer experience improvement.
• Lead commercial discussions to shape marketplace strategy.

Skills

Data analytics

SEO optimization

Strategic thinking

Collaboration

Market analysis

Product merchandising

Job description

What Will I Be Doing?

As an Account Manager, you'll take ownership of our marketplace performance across major e-commerce platforms including Amazon, eBay, Wayfair, Wilko, and Robert Dyas. You'll be at the forefront of driving online sales growth, ensuring our plant and outdoor living ranges stand out and deliver strong commercial results. This is a dynamic, hands‑on role that blends data insight, creativity, and strategic thinking to grow market share and maximise sales potential.

What Will My Responsibilities Be?

• Take charge of performance across multiple online marketplaces, ensuring every product listing is accurate, competitive, and optimised for conversion.
• Build and deliver data‑led sales strategies that drive visibility, grow revenue, and enhance our digital presence.
• Manage marketplace content, ensuring it's SEO‑friendly, visually appealing, and aligned with seasonal and horticultural trends.
• Collaborate with internal teams including Buying, Logistics, Marketing, and Customer Service to ensure a seamless customer experience.
• Monitor and refine advertising campaigns to drive incremental growth and improve return on investment.
• Lead key commercial discussions, sharing insights and ideas that shape ongoing marketplace strategy.
• Use your understanding (or curiosity) of plants and garden products to make informed merchandising decisions that resonate with customers.

What Do I Need?

• Understand how to optimise product listings, pricing, and content to achieve high visibility and conversion across online marketplaces.
• Use data and analytics to identify trends, forecast demand, and make informed, commercially focused decisions.
• Ensure all marketplace operations reflect the company's commitment to quality and customer satisfaction.
• Maintain honest, transparent commercial practices that build trust with customers and partners.
• Adhere to platform policies, consumer protection laws, and ethical sourcing principles to ensure compliance and integrity.
• Take accountability for marketplace performance, communicating challenges proactively and working to resolve them efficiently.
• Bring drive, curiosity, and innovative thinking to explore new marketplace opportunities and growth areas.
• Show enthusiasm for horticultural and garden products, crafting engaging product stories that connect with customers.
• Work collaboratively across departments, fostering teamwork and supporting junior colleagues with guidance and leadership.

About the Client

Our client is a leading horticultural and garden lifestyle business with a strong reputation for quality, innovation, and customer care. With a diverse portfolio of trusted brands, they serve both consumer and trade markets, offering everything from plants and seeds to garden tools, accessories, and outdoor living products. Their focus on sustainability, product excellence, and value continues to drive growth and inspire gardeners nationwide.

What's Next?

For further information regarding this opportunity please send your CV to . If you feel like you meet all or most of the requirements above but have a few questions please feel free to reach out directly to myself on (phone number removed).

RG20711