Account Manager

BAE Systems; Hurn; Hybrid; GBP 59,000 - 70,000; Full time

Job summary

A leading defense contractor in the UK is seeking an Account Manager to drive sales within the Defence Digital Account. The role involves managing customer relationships, leading the sales team, and ensuring customer satisfaction. The ideal candidate will have relevant experience in Defence and IT, a degree or equivalent, and a track record of identifying and developing business opportunities. This position offers a competitive salary and a range of benefits, including flexible working arrangements.

Benefits

Competitive pension scheme

Employee share plans

Flexible health and wellbeing benefits

Qualifications

• Proven experience in Defence and IT domains with industry standards, technologies, and operational environments.
• Qualified to Degree standard or equivalent.
• Good Business Winning experience with understanding of business winning behaviours.
• Able to lead Account Management activities to handover to the delivery team.
• Experience in identifying and developing new opportunities from existing Accounts.

Responsibilities

• Deputise for the Head of Defence Digital Account.
• Lead sales for opportunities in the Defence Digital Account Area.
• Manage customer satisfaction and financial performance of Defence accounts.
• Educate others on proper processes.

Job description

Job Description - Account Manager (00130337)

Job Title: Account Manager

Location: Christchurch. We offer a range of flexible working arrangements - please speak to your recruiter about the options for this particular role.

Salary: Up to £70,000 depending on skills and experience

What you’ll be doing:

• Deputise for the Head of Defence Digital Account
• Will be the primary sales lead for opportunities within the Defence Digital Account Area. This will cover prospecting, qualification, opportunity development, bid and proposal development, negotiation and sales closure – Delivering OI to meet the target as set
• Support the team in managing and developing appropriate counterpart customer, government and industry relationships
• Independently lead in developing and qualifying opportunities within the Account area, sometimes seeking support for larger and more strategic opportunities
• Responsible for supporting the team in managing all aspects of customer satisfaction, sales , delivery and financial performance of the Defence Digital Group of accounts within Defence
• Support the team as needed and directed with specific opportunities
• Be seen as an expert on the correct processes to use, occasionally educating others as needed

Your skills and experiences:

• Proven experience in Defence and IT domains, with a strong understanding of industry-specific standards, technologies, and operational environments
• Qualified to Degree standard or equivalent
• Good Business Winning experience and a very good understanding of business winning behaviours, processes, procedures and industry best practice
• Able to lead specific Account Management activity and manage the activity through to handover to the delivery team
• Very good experience in identifying, creating and developing new opportunities from existing Accounts and driving growth
• Good experience of engaging senior stakeholders, particularly customers, and the ability to build mutually beneficial relationships

As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive.

The DI Defence Business Unit:

The DI Defence Business Unit works alongside the other Lines of Business within BAE Systems to provide a vital advantage to help our customers protect what really matters.

Our primary customer, the UK Ministry of Defence, is tasked with defending the country and its interests and strengthening international peace and stability. So, their role in creating a world where individuals live without harm or fear is clear.

And this mission is being transformed by digital technology like any other. Our defence customers face dangerous situations. They make critical decisions based on vital information. And that information is contested. And so, Information Advantage is vital to modern warfare.

The responsibility of this role is to manage and develop relationships with the DI Business Development team, the Defence Digital Customer and the wider Defence Digital stakeholders in support of the Defence Digital account.

Why BAE Systems?

This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks.

Closing Date:

24th December 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.