Account Manager

Think Specialist Recruitment; England; On-site; GBP 30,000 - 35,000; Full time

Job summary

A recruitment agency in St Albans is looking for a candidate for a customer service role. The position requires building client relationships and providing service through phone and email. Ideal candidates will have previous experience in B2B customer service and possess strong communication skills. This office-based position offers a competitive salary of £30,000 and is part of a dynamic team environment.

Qualifications

• Experience in customer service, ideally B2B.
• Strong communication skills.
• Team-oriented and personable.

Responsibilities

• Build and develop existing client relationships.
• Work with clients in a professional manner.
• Provide service via phone and email.
• Calculate quotations for clients.
• Maintain the in-house system.
• Attend meetings with key accounts.
• Explain shipping requirements to clients.
• Record information accurately.

Skills

Great communication skills

Ability to build good working relationships

Team player

Personable with a good telephone manner

Job description

Job Overview

Think Specialist Recruitment is delighted to be working with a well established company based in the St Albans area. The role is within a team based in modern offices, providing a great level of service to various clients, building and maintaining relationships. This is an exciting opportunity for someone who has previous experience within customer service, ideally within B2B customer service, that enjoys working within a great team environment. Strong communication skills with the ability to build relationships professionally are a must for this opportunity.

Salary: £30,000. Monday - Friday - 8:30am – 5:30pm. Office based.

Duties

• Build and develop existing client relationships
• Work with clients in a professional and friendly manner
• Provide a great level of service over the phone and via email
• Calculate quotations for clients
• Keep the in-house system up to date
• Attend meetings via Zoom or face-to-face with key accounts
• Explain administrative shipping requirements to clients
• Accurately record information
• Work well as part of a team

Qualifications

• Great communication skills on all levels
• Ability to build good working relationships
• Great team player
• Personable with a good telephone manner
• Happy to be office based