Account Manager

Additional Resources; Doncaster; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading recycling company in Doncaster is seeking an Account Manager to improve client relationships and contribute to growth. The role involves ensuring seamless service delivery and exploring upselling opportunities. Candidates should have relevant experience in account management or customer service, strong communication skills, and proficiency with CRM tools. This full-time position offers a competitive salary of £25,500 - £28,000 and multiple benefits including health insurance and 30 days holiday.

Benefits

30 days holiday

Attendance bonus scheme

Health benefits and life assurance

Free onsite parking

Regular social events

Full training and career progression plan

Opportunities for volunteering

Qualifications

• Experience in account management or a related role.
• Strong client relationship management skills.
• Competence with administrative systems.

Responsibilities

• Deliver exceptional client experience and ensure service delivery.
• Provide insights and reports to business development team.
• Manage client communications and system tasks accurately.
• Identify opportunities for upselling and cross-selling.

Skills

Customer service experience

Account management

Communication skills

Organizational skills

CRM tools proficiency

Job description

Overview

An exciting opportunity has arisen for an Account Manager to join a well-established recycling company, renowned for its innovative approach and commitment to environmental sustainability.

As an Account Manager, you will be instrumental in delivering an exceptional client experience while contributing to the organisation's growth. This full-time role offers salary circa £25,500 - £28,000 and benefits.

Responsibilities

• Working closely with operations and supply chain teams to ensure every service is delivered seamlessly.
• Partnering with the business development team by providing account insights, reports, and ideas to fuel growth.
• Keeping client communications, pricing, and service activity up to date and accurate in our internal systems.
• Spotting opportunities to upsell or cross-sell services that add real value to clients.
• Managing a variety of administrative and system-based tasks with accuracy and attention to detail.
• Acting as the first point of contact for clients, resolving queries quickly and effectively to maintain strong relationships.
• Proactively suggesting ways to improve internal processes and enhance overall customer experience.

What we are looking for

• Previously worked as an Junior Account Manager, Client Services Executive, Account Executive, Sales development representative, Client Success Executive, Inside Sales Executvie, Internal Sales Executive or in a similar role.
• Experience in customer service, account management, or internal sales (B2B environment preferred).
• Technically competent with administrative systems and CRM tools.
• Strong organisational and communication skills.

What\'s on offer

• Competitive salary
• 30 days holiday
• Attendance bonus scheme
• Health benefits and life assurance
• Free onsite parking
• Regular social events
• Full training and career progression plan
• Opportunities for volunteering and community engagement

Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

Important Information

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003