Account Manager

Office Angels; City Of London; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading fashion business in West London is looking for an Account Manager to oversee client relationships and manage the full lifecycle of client orders. Candidates should have experience in account management, excellent interpersonal skills, and be proficient in Microsoft Excel and CRM tools. This role offers the opportunity to make a significant impact and contribute to the growth of client partnerships.

Qualifications

• Proven experience in account management, ideally within the fashion or retail industry.
• Strong interpersonal and communication skills with a client-first mindset.
• Ability to manage multiple projects and deadlines in a fast-paced environment.

Responsibilities

• Act as the primary point of contact for key accounts, building trust and ensuring client satisfaction.
• Oversee the full lifecycle of client orders—from concept to delivery.
• Monitor account performance, track forecasts, and identify opportunities for growth.

Skills

Client relationship management

Strategic planning

Sales & forecasting

Problem solving

Organizational skills

Tools

Microsoft Excel

CRM tools

SAP

Job description

Join Our Clients Team as an Account Manager!

Job Title: Account Manager
Location: West London
Salary: £40,000-£45,000

Are you a natural relationship-builder with a passion for fashion and delivering exceptional service? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for you to become a key player in a growing fashion business.

We're looking for a dynamic and commercially minded Account Manager to join our Clients vibrant team. In this role, you'll be the driving force behind client relationships, ensuring their needs are met while fostering long-term partnerships. You'll work closely with internal teams across design, production, and merchandising to bring collections to life and deliver outstanding results.

What You'll Be Doing:

• Client Relationship Management: Act as the primary point of contact for key accounts, building trust and ensuring client satisfaction.
• Strategic Planning: Understand client goals and seasonal trends to help shape product ranges and commercial strategies.
• Project Coordination: Oversee the full lifecycle of client orders—from concept and design briefing to production and delivery.
• Sales & Forecasting: Monitor account performance, track forecasts, and identify opportunities for growth and upselling.
• Collaboration: Work cross-functionally with design, sourcing, and production teams to ensure smooth execution and timely delivery.
• Problem Solving: Proactively address challenges, propose solutions, and maintain high standards of service and delivery.

What They Are Looking For:

• Proven experience in account management, ideally within the fashion or retail industry
• Strong interpersonal and communication skills with a client-first mindset
• Excellent organisational skills and attention to detail
• Ability to manage multiple projects and deadlines in a fast-paced environment
• Proficiency in Microsoft Excel and CRM tools; SAP experience is a plus
• A proactive, adaptable, and commercially aware approach

Ready to Make an Impact?

If you're excited about the opportunity to work with a leading fashion company and help shape the future of our client relationships, we'd love to hear from you. Apply Today!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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