Account Executive

M3USA; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare innovation company in the UK seeks an individual for a full-time position to build and maintain customer relationships while managing a portfolio of accounts. Responsibilities include developing account plans, collaborating with internal teams, and analyzing campaign performance data. The ideal candidate will have experience in business development and account management, aimed at maximizing revenue and ensuring customer satisfaction. Remote work options are available.

Benefits

25 days annual leave

Participation in a company bonus scheme

Group Life Cover 4x salary

Pension contributions 4% each

Vitality medical after probation

Staff discount scheme

Discounted gym membership

Qualifications

• Proven ability to build strong client relationships and surpass expectations.
• Experience in managing accounts and relationships for multiple customers.
• Experience in coordinating team members and developing project timetables.

Responsibilities

• Establish and maintain excellent customer relationships.
• Manage a portfolio of customers while understanding their business issues.
• Analyze campaign performance data to provide meaningful insights.

Skills

Business Development

Customer Service

Communication

Account Management

CRM

Salesforce

Tools

Excel

PMP

Job description

To proactively build and maintain customer relationships by delivering highly successful campaigns and therefore maximising revenue streams for M3(EU). You will be the link between the customer and the Company.

Essential Duties and Responsibilities:

• Establish and maintain excellent customer relationships through regular close contact including face-to-face meetings telephone and e-mail communication
• Manage a portfolio of customers in conjunction with the senior sales leads gaining an in-depth understanding of their business issues and how M3 can help address them
• Maintain a detailed understanding of your account portfolio
• Develop and maintain thorough account plans for each customer
• Work closely with internal teams to ensure that the Customer is receiving the highest level of service and excellent delivery of campaigns
• Actively discuss opportunities within the team to increase the services offered to your portfolio increasing the revenue generated from it
• Gather monitor and analyse campaign performance data providing detailed and useful and meaningful information back to the customer
• Responsible for generating awareness within clients of developing capabilities of M3

Qualifications:

• Proven ability of building strong client relationships and surpassing expectations
• Experience of managing accounts and relationships for multiple customers
• Experience in managing campaigns coordinating team members developing timetables and setting deadlines to achieve objectives

About M3 EU:

M3 EU is at the forefront of healthcare innovation offering digital solutions across healthcare life sciences pharmaceuticals and more. Since our inception in 2000 weve seen remarkable growth fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally facilitating impactful medical education precise job placement and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.

Benefits:

• 25 days annual leave
• Participation in a company bonus scheme linked to personal and company performance
• Group Life Cover 4x salary
• Pension 4% / 4% employee / employer contributions
• Vitality medical after probation
• Staff discount scheme
• Discounted gym membership

Key Skills

Business Development,Customer Service,Revenue Growth,ABC Analysis,Account Management,Communication,CRM,Excel,Salesforce,PMP,Customer Relationships,Business Relationships,Sales Goals,Sales Process,CPA

Remote Work: Yes

Employment Type: Full-time