Account Executive

eTeach UK Limited; Easthampstead; Hybrid; GBP 23,000 - 30,000; Full time

Job summary

A leading EdTech company based in Bracknell is seeking an Account Executive to support schools and candidates with their inquiries. The role offers excellent learning opportunities in the tech and digital media field and assists clients via phone, live chat, and email. Candidates with a positive attitude and strong communication skills will thrive. The position includes 22 days of annual leave, hybrid working options, and a structured pathway to Account Management, including commission-based earnings.

Benefits

22 days annual leave

Wellbeing Week during Christmas

On-site café

Excellent town-centre location

On-site parking

Healthcare cover

Structured progression pathway

Real development opportunities

Qualifications

• No industry experience required; curiosity and drive are essential.
• Ability to support clients across multiple communication channels.

Responsibilities

• Be the first point of contact for clients via phone, chat, and email.
• Work with Customer Success Managers to onboard clients.
• Assist in creating onboarding plans that exceed client expectations.
• Collaborate with IT to troubleshoot issues and gather customer feedback.
• Understand digital advertising and recruitment marketing strategies.

Skills

Positive attitude

Great communication skills

Attention to detail

Curiosity

Drive

Job description

Eteach’s Customer Success Team is levelling up and looking for an Account Executive. We’re supporting more schools, colleges, and candidates than ever before, and now we’re looking for someone ambitious and driven, someone like you, to help us deliver top-tier support. Whether you’ve already picked up some office or customer service experience, or you’re ready to dive into your very first professional role, this is an incredible opportunity to kick‑start a meaningful career in the Ed‑Tech / Technology industry and gain hands‑on experience in digital advertising and client support. You’ll be joining a friendly, supportive team where you’ll learn the fundamentals of customer success, technology platforms, and online recruitment marketing skills that will set you up for a long‑term career in a fast‑growing sector. The role of Account Executive has a clear progression route into Account Management, where you’ll manage your own portfolio of clients and earn monthly uncapped commission based on performance.

What You’ll Be Doing as an Account Executive

• Being the first friendly face of Eteach across phone, live chat, and email
• Helping schools, colleges, and job seekers with their questions
• Working closely with our Customer Success Managers to onboard new clients
• Supporting the creation of onboarding plans that make clients go “wow”
• Assisting with end‑of‑term and end‑of‑year reports
• Collaborating with our in‑house IT team to troubleshoot issues and share customer feedback
• Getting hands‑on with brand‑new platform features so you can support clients like a pro
• Developing a solid understanding of digital advertising, job board performance, and recruitment marketing strategies

Who You Are

If you’ve got a positive attitude, great communication skills, and the ability to spot details a mile away, you’ll fit right in. You don’t need industry experience—just curiosity, drive, and the desire to build a meaningful career in tech and digital media.

What You’ll Get

• 22 days annual leave (which increases the longer you’re with us)
• A Wellbeing Week when we shut down between Christmas and New Year
• A modern, bright office with an on‑site café (hello, iced lattes)
• Excellent town‑centre location + on‑site parking
• Hybrid working options
• Healthcare cover
• A structured progression pathway into Account Management with monthly uncapped commission
• Real development opportunities… because we want you to grow with us

Where & When?

Based in our Bracknell office. Full‑time or term‑time considered. Start time: 8:30 am or 9:00 am. 37.5 hours per week.

About us

Eteach is a specialist EdTech company, leading the way in delivering Job boards and recruitment software for schools and colleges. Eteach welcomes applications from all suitably qualified individuals regardless of gender, age, race, religious belief, disability, or sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees. You must have the right to work in the UK and be able to commute daily to our Bracknell Office. (No Recruitment Agencies)