Accommodation Team Lead

Parkdean Resorts UK Limited; Shanklin; A distancia; GBP 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discount

Friends & family discount

Team member discount

HelloFresh discounts

Brand partner discounts

Descripción de la vacante

Parkdean Resorts UK Limited is seeking an Accommodation Manager to lead and develop the Accommodation team, ensuring high standards of cleanliness and presentation across all park types. You will drive guest satisfaction by coordinating daily operations, check-ins, repairs, and special requests in a fast-paced environment.

You will forecast labour, balance resources, and coach a diverse team to deliver exceptional stays.

Formación

• Experience managing teams.
• Ability to coordinate complex daily operations.
• Experience forecasting labour and resource planning.
• Willingness to work weekends/evenings/bank holidays.
• Full UK driving licence.

Responsabilidades

• Recruit, onboard and train Accommodation team.
• Create a positive team culture delivering high standards.
• Define team structure, delegate roles and set responsibilities.
• Provide coaching, on-the-job training and development plans.
• Drive team engagement, motivation and recognition.
• Oversee daily cleaning operations across all accommodation types.
• Conduct regular inspections for cleanliness and presentation.
• Create rolling plans to maintain operational performance.
• Analyse data and produce weekly action plans; implement improvements.
• Coordinate check-ins, repairs and guest requests with Maintenance and Guest Experience teams.

Conocimientos

Team leadership

Operations coordination

Forecast labour

IT systems

Driving licence

Flexible schedule

Descripción del empleo

Parkdean Resorts UK Limited is seeking an Accommodation Manager to lead and develop the Accommodation team, ensuring high standards of cleanliness and presentation across all park types. You will drive guest satisfaction by coordinating daily operations, check-ins, repairs, and special requests in a fast-paced environment.

You will forecast labour, balance resources, and coach a diverse team to deliver exceptional stays.