Accommodation Support Officer

Seetec; Preston; On-site; GBP 25,000 - 29,000; Full time

Job summary

A community support organization in Preston is seeking an Accommodation Support Officer to assist individuals with housing needs. The role involves managing a caseload, conducting assessments, and developing personalized accommodation plans. Ideal candidates should possess strong interpersonal and communication skills to build effective relationships. This position offers a competitive salary between £25,877 and £29,000 per annum along with attractive benefits including generous leave and a pension plan.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

Pension - 5% Employee 5% Employer

Healthcare Cash Plan

Annual salary review

Refer a friend scheme

Online portal with retail discounts

Qualifications

• High effectiveness in interpersonal and communication skills.
• Ability to build and maintain working relationships.
• Strong organizational skills with a focus on deadlines.

Responsibilities

• Manage a caseload of participants and create accommodation plans.
• Conduct initial assessments on participants' risks and needs.
• Record progress accurately in the management system.
• Maintain ongoing contact with participants and identify risks.

Skills

Interpersonal skills

Communication skills

Organizational skills

Job description

Overview

Accommodation Support Officer

Make a meaningful impact every day. Are you passionate about supporting people from diverse backgrounds and able to show resilience and empathy? We’re looking for committed Accommodation Support Officers to join our team and assist participants with their housing needs.

In this role, you will manage a caseload of adult males either residing in custody or living in the community. Working in close partnership with probation practitioners, you will carry out initial assessments to understand each individual’s circumstances and develop tailored accommodation plans through a series of agreed interventions. You will help participants navigate housing challenges, keep them informed of decisions that affect them, and support their understanding of their rights throughout the process.

We welcome applicants from a variety of professional backgrounds, including social services, mental health, education, or those who have recently graduated and are seeking experience in the criminal justice sector. If you bring a person-focused approach and transferable skills, we’d love to hear from you. We understand that not everyone will tick every box, and that’s okay. If you’re engaging, adaptable and comfortable working with a diverse range of people, we’ll provide on-site training and ongoing support to help you grow in the role.

Excellent interpersonal skills are essential, as you will be building and maintaining effective professional relationships with both participants and external stakeholders. We’re looking for positive role models who can inspire and encourage meaningful changes in attitudes and behaviours, helping individuals take steps toward greater stability and independence.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary starting from £25,877 - £29,000 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Interested? There’s an easy-to-apply route below to upload your CV. If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout the UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

Location: HMP Preston

Hours: Full time 37 Hours per week

Contract: Permanent

Closing Date: 13 February 2026

Key Responsibilities

• Manage a caseload of participants, producing personalised accommodation plans
• Carry out initial assessments, considering risk, situation and need
• Record progress and outcomes timely and accurately using case management system
• Maintain contact with participants, identifying any emerging risks and concerns

Skills and Experience

• Highly effective interpersonal and communication skills both verbally and in writing
• Ability to establish and maintain effective working relationships
• Good organisation skills and ability to meet deadlines

Additional Information

Seetec is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills to desist from offending, successfully reintegrate into their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us.”

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Create a job alert for this search