Access Wellbeing-Single Point of Access Co-ordinator

NHS; Weymouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider in the UK is seeking a Coordinator to manage the new single point of access within Access Wellbeing in Weymouth. This role includes overseeing patient requests and facilitating access to mental health services. The ideal candidate will hold an NVQ Level 3 qualification and demonstrate excellent communication skills. Join a dynamic team committed to improving community health outcomes.

Benefits

Diverse and inclusive workplace

Support for professional development

Qualifications

• Experience of working under own direction.
• Experience in a customer focused environment.
• Experience of Chairing, planning and organising complex meetings/agendas.
• Experience of supporting service improvement.
• Evidence of ability to support collation and analysis of data.

Responsibilities

• Implement and run a daily single point of access meeting.
• Oversee and track patients' requests.
• Monitor performance and effectiveness of the SPOA.

Skills

Customer focused

Excellent written communication

Excellent interpersonal skills

Education

NVQ Level 3 qualification or equivalent experience

Tools

Word

Access

Excel

Job description

Access Wellbeing-Single Point of Access Co-ordinator

The closing date is 29 September 2025

The new single point of access for Access Wellbeing Weymouth is looking for a Coordinator role. This is an exciting and new developing role. It is a pivotal role to bring services together and provide overall oversight and administrative functions across the whole of Access Wellbeing Weymouth. It is an exciting opportunity to be at the forefront of transformation developments in Weymouth.

Working closely with our on site team, including colleagues in Primary Care, Secondary Care and Universal Services you will work to help people access the right support at the right time for their mental health and wellbeing.

This is a fixed term role and for those with current NHS service, the role will be offered on a secondment basis only. Please obtain permission to be released on a secondment before submitting an application.

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Main duties of the job

This role is a critical and evolving post to support Access Wellbeing.

• To implement and run a daily single point of access (SPOA) meeting in the locality to co-ordinate and action all requests for specialist and focussed community mental health support and intervention in the locality.
• To oversee and track patients' requests - collating all relevant information to support the SPOA panel to reach an appropriate decision for patients and then tracking progress through services.
• Monitor the performance and effectiveness of the SPOA.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do [e-mail]

Person Specification

Knowledge

• NVQ Level 3 qualification or equivalent experience
• Evidence of consistent pattern of learning from education, training and experience

Job Specific

• Experience of working under own direction
• Experience in a customer focussed environment
• Experience of Chairing, planning and organising complex meetings/ agendas
• Experience of supporting service improvement

IT

• Evidence of working with IT systems including Word, Access, Excel
• Evidence of ability to support collation and analysis of data

Personal Qualities

• Excellent written and verbal communication skills
• Excellent interpersonal skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Dorset HealthCare University NHS Foundation Trust