Key Lead

abercrombie-fitch-co.; Ashford; On-site; GBP 20,000 - 25,000; Part time

Job summary

A global specialty retailer is seeking a Key Lead in Ashford, England. You will supervise store operations, ensuring a high-quality in-store experience for customers while guiding staff. Ideal candidates have retail experience and strong interpersonal skills. The role requires at least 16 hours of work per week, including weekends and holidays. Join us to develop your career with comprehensive benefits and incentives that support your growth.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Associate Assistance Program

Training and Development

Qualifications

• Retail Experience - At least one year of retail experience preferred.
• No supervisory / management experience required.

Responsibilities

• Ensure quality in-store experience for customers.
• Act as the Floor Supervisor providing guidance to staff.
• Drive store performance through customer experience.

Skills

Customer focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Outgoing

Assertiveness

Adaptability/Flexibility

Stress tolerance

Poise

Ambition

Multi-Tasking

Applied Learning

Work Ethic

Omni Channel Services

Education

High School Diploma / equivalent preferred

Job description

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfortalie that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North AmericaDm, Europe, Asia and the Middle East, as well as the e-commerce sites , , and.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

Job Description

The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates so store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Opening and closing routine
• Product Knowledge & Brand Awareness
• Business Understanding
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements
• Schedule will vary weekly but should expect to work at least 16 hours per week.
• Required availability on Saturdays and Sundays as well as certain holidays.
In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications

What it Takes

• Education - High School Diploma / equivalent preferred
• Retail Experience - At least one year of retail experience preferred
• Supervisor/Managerial Experience - No supervisory / management experience required
• Customer focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
اہر
• Outgoing
• Assertiveness
• Adaptability/Flexibility & Stress tolerance
• Poise & Ambition
• Multi‑Tasking
• Applied Learning
• Work Ethic
• Omni Channel Services

Additional Information

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward.

What You’ll Get

• Quarterly Sales Incentive Bonus
• Merchandise Discountوبي
• Flexible Schedule
• Opportunities for Career Advancement
• Associate Assistance Program
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate You for Being YOU