A&E Clerical Officer

Mersey and West Lancashire Teaching Hospitals NHS Trust; Sefton; On-site; GBP 20,000 - 25,000; Part time

Job summary

A regional healthcare provider in Sefton is looking for an enthusiastic individual to join their Emergency Department. The successful candidate will need excellent communication skills and the ability to work under pressure. Responsibilities include covering colleagues’ shifts during leave and sickness, with a work schedule of 15 hours per week, including days, nights, weekends, and bank holidays. Training will be provided for the Patient Administration System, but prior experience is advantageous.

Qualifications

• Ability to work under pressure and with minimal supervision.
• Experience with Patient Administration System is advantageous.

Responsibilities

• Cover colleagues’ shifts for annual leave and sickness.
• Work 15 hours per week, including days, nights, weekends, and bank holidays.

Skills

Excellent communication skills

Keyboard skills

Tools

Patient Administration System

Job description

Job Overview

We are looking for an enthusiastic, well‑motivated individual to join our busy Emergency Department. The successful candidate will need to possess excellent communication skills, work under pressure, and be able to work with minimal supervision using their own initiative. The post will be subject to a Standard DBS Check.

Responsibilities

Co‑vert your colleagues’ shifts for annual leave and sickness. Work 15 hours per week over a 24‑hour period which includes days, nights, weekends and bank holidays.

Qualifications

Excellent communication skills and the ability to work under pressure. Keyboard skills are essential, and previous experience of the Patient Administration System is an advantage (training will be provided).

Core Values

• CARE that is evidence based, high quality and compassionate
• SAFETY of the highest standards
• COMMUNICATION that is open, inclusive and respectful
• SYSTEMS that are efficient, patient centred and reliable
• PATHWAYS that are best practice and embedded, but also respect the individual needs of patients

Achievements

• Trust rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme

Hospital Information

Southport and Ormskirk Hospital NHS Trust provides healthcare in hospital and the community to 258,000 people across Southport, Formby and West Lancashire. Acute care is provided at Southport and Formby District General Hospital and Ormskirk District General Hospital. This includes adults’ and children’s accident and emergency services, intensive care and a range of medical and surgical specialities. Women’s and children’s services, including maternity, are provided at Ormskirk hospital. The North West Regional Spinal Injuries Centre at Southport hospital provides specialist care for spinal patients from across the North West, North Wales and the Isle of Man. The Trust also provides sexual health services for the Metropolitan Borough of Sefton. The JD & PS are currently under AfC review and are subject to change. From 1st July we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust. The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9,000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals. The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales. Our Vision is to deliver 5 Star Patient Care: