7.5 Tonne Collection and Delivery Driver

DPDgroup; Middleton; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading delivery service provider in Middleton is seeking a 7.5 Tonne Collection and Delivery driver. In this role, you will be the first point of contact for customers, ensuring timely deliveries and managing a busy schedule. Ideal candidates have experience in customer service and are responsible for adhering to safety regulations while operating a 7.5 tonne vehicle. Join our team to contribute to exceptional customer satisfaction.

Qualifications

• Experience in customer service and delivery roles.
• Ability to manage a daily schedule effectively.
• Good communication skills to handle customer queries.

Responsibilities

• Serve as the first point of contact for customers during collection and delivery.
• Ensure timely and accurate delivery of parcels.
• Maintain accurate records and adhere to safety regulations.

Job description

Job Description

As a 7.5 Tonne Collection and Delivery driver for DPD, you'll play a crucial role in our operations and customer satisfaction. Your responsibilities will include :

• Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery
• Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
• Assisting with loading and unloading parcels at the depot and customer locations
• Managing a daily schedule of approximately 50-60 stops in your designated area
• Utilising provided equipment, such as a sack barrow / hand truck, to safely handle heavier items
• Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
• Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
• Conducting daily vehicle inspections and reporting any maintenance issues promptly
• Utilising handheld devices and company software to update delivery statuses and communicate with the depot
• Resolving customer queries and concerns professionally and efficiently