2nd Line IT Support Engineer – Manufacturing (NW) | Free Parking & Pension

Interface Recruitment UK; Birkenhead; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading company in the manufacturing sector is seeking a 2nd Line IT Support Engineer to provide ongoing IT support services across various sites. The ideal candidate will manage networks, monitor performance indicators, and ensure IT systems function seamlessly while collaborating with external vendors. A proactive approach and strong communication skills are essential for success in this dynamic role.

Benefits

21 Days Holidays rising to 25 days

Pension (3%/5%)

Free Parking

Qualifications

• Experience operating at a 2nd Line level.
• Proficiency across desktop, network, and server technologies.

Responsibilities

• Manage IT networks and infrastructure across various sites.
• Monitor and implement Key Performance Indicators.
• Support external IT providers in issue resolution.

Skills

Communication

Interpersonal skills

Desktop support

Network management

Server technology

Job description

A leading company in the manufacturing sector is seeking a 2nd Line IT Support Engineer to provide ongoing IT support services across various sites. The ideal candidate will manage networks, monitor performance indicators, and ensure IT systems function seamlessly while collaborating with external vendors. A proactive approach and strong communication skills are essential for success in this dynamic role.