2nd Line Engineer

Computerworld Personnel Ltd; Bristol; On-site; GBP 28,000 - 32,000; Full time

Job summary

A growing MSP in Bristol is seeking a 2nd Line Engineer to provide IT support to external clients. You'll work with a skilled team and have opportunities for progression. Key requirements include experience in an MSP, relevant IT qualifications, and strong customer service and communication skills. This hybrid role offers a salary of £28-32K.

Benefits

25 days holiday + bank holidays

Company pension

Plenty of progression paths

Qualifications

• Experience in supporting Microsoft office applications.
• Good understanding of the basics of networking.
• Experience with Active Directory, DNS, DHCP.

Responsibilities

• Provide IT support through email, ticketing system, or phone.
• Support a network of external customers.
• Work within a skilled team.

Skills

Experience in an MSP

Excellent customer service skills

Excellent communication skills

Education

Relevant qualification in IT

Tools

Microsoft Exchange

Microsoft Intune

Microsoft OneDrive

Active Directory

DNS

DHCP

Job description

2nd Line engineer- Calne (Hybrid) - £28-32K

I am seeking a 2nd Line engineer to work within a growing MSP, supporting a host of external clients on their IT needs. The successful 2nd Line engineer will provide IT Support through email, ticketing system, or phone to a network of external customers. You will be working within a skilled team.

Benefits:

• 25 days holiday + bank holidays
• Company pension
• plenty of progression paths

Qualifications:

• Experience in an MSP
• Have a relevant qualification in IT
• Experience in supporting Microsoft office- Exchange, Intune, OneDrive
• A good understanding of the basics of networking
• Experience with Active Directory, DNS, DHCP
• Excellent customer service skills
• Excellent communication skills

This is an urgent vacancy, so please apply early to avoid disappointment.

When interested click 'apply'.

Contact Harry Davies directly for the role of 2nd Line engineer or for a similar position.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.