24/7 Public Transit Operations Lead

Ember; Inverness; On-site; GBP 32,000 - 38,000; Full time

Job summary

A public transport company in Inverness seeks an Operations Coordinator to manage daily vehicle and driver operations. This role involves customer service across multiple channels and supporting vehicle maintenance. Ideal candidates are excellent communicators and are detail-oriented, with a passion for public transport. Competitive salary of up to £38,000 per annum and potential share options available. Flexibility and a collaborative team culture are emphasized.

Benefits

Salary up to £38,000

Share options through EMI scheme

Enhanced maternity and paternity leave

Flexible working patterns

Qualifications

• Excellent communicator, both written and verbal.
• Detail-oriented, ensuring nothing slips past unnoticed.
• Fast at learning new tech systems.
• Very organized with competing priorities.
• A good human, understanding team dynamics.
• Excited to work in public transport.

Responsibilities

• Manage vehicle, driver, and route operations daily.
• Look after customers across multiple channels.
• Assist with vehicle and charger maintenance.
• Plan future routes and expansion.

Skills

Excellent communication

Detail oriented

Fast learner of new tech

Organized

People skills

Passion for public transport

Job description

A public transport company in Inverness seeks an Operations Coordinator to manage daily vehicle and driver operations. This role involves customer service across multiple channels and supporting vehicle maintenance. Ideal candidates are excellent communicators and are detail-oriented, with a passion for public transport. Competitive salary of up to £38,000 per annum and potential share options available. Flexibility and a collaborative team culture are emphasized.