Strategic Key Accounts Lead (Hybrid, Paris)

Alma; Paris; On-site; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Profit-sharing

Health insurance 100%

Disability insurance 100%

Sport benefits (Gymlib / Classpass)

Maternity/paternity leave with 100% on

Sustainable Mobility €544.80/year

Meal vouchers €10/day

MindDay mental health

25 days paid time off

Learning & Development Platform

2 weeks full remote per year

Job summary

Alma is seeking an Account Manager in Paris to manage a portfolio of large merchants, delivering insights and driving growth. You will collaborate with Sales, Onboarding, Retail Training and Merchant Support teams to ensure merchant success.

Fluency in French and professional English are mandatory, with a track record of 5+ years in sales or account management. This is a hybrid-inclined role based in Paris, offering strong compensation and benefits.

Qualifications

• More than 5 years of relevant experience in sales or account management in retail.
• Coachability and willingness to learn and grow.
• Fluent in French with full professional proficiency in English.
• Strong commercial skills: negotiation and closing discussions.
• KPI driven: comfortable managing portfolio using KPIs.

Responsibilities

• Manage, negotiate and retain a portfolio of large accounts with key merchants.
• Deliver meaningful insights by analyzing merchants’ performance for strategic partnership growth.
• Identify up-sell/cross-sell opportunities and develop strategic plans with merchants.
• Be the voice of merchants by feeding product/engineering with insights to improve the solution.

Skills

Fluent in French

English proficiency

Negotiation & closing

Excellent communication

KPI driven

Autonomous

Tools

Salesforce

Gong

Aircall

Dust

SalesNavigator

Job description

Alma is seeking an Account Manager in Paris to manage a portfolio of large merchants, delivering insights and driving growth. You will collaborate with Sales, Onboarding, Retail Training and Merchant Support teams to ensure merchant success.

Fluency in French and professional English are mandatory, with a track record of 5+ years in sales or account management. This is a hybrid-inclined role based in Paris, offering strong compensation and benefits.