Paris-based Strategic Accounts Performance Lead

almapay.com; Paris; On-site; EUR 75,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Profit-sharing and savings plan

Two weeks remote per year

Maternity and paternity leave

Meal vouchers

MindDay mental health platform

Job summary

Alma in Paris is seeking an Account Performance Manager to lead a portfolio of about 200 strategic merchants, online and offline, with annual turnovers between €1M and €3M each. You will build strong relationships, identify growth opportunities, and partner with cross-functional teams to maximize value and prevent churn across European markets.

This role offers a path to influence pricing, margins, and expansion while working in a fast‑growing fintech environment.

Qualifications

• At least three years in account management, BD, sales, or similar.
• Experience managing strategic B2B accounts and advising clients.
• Strong interest in fintech and payments ecosystem.
• Ability to analyze business and financial data and derive recommendations.
• Autonomous, organized, and able to manage a portfolio.
• Comfortable handling challenging client conversations.
• Fluent in French and English.

Responsibilities

• Drive merchant performance through proactive outreach and insights.
• Identify growth opportunities: upsell, pricing, expansion, channels.
• Improve profitability by analyzing margins and action plans.
• Prevent merchant churn with data-driven recommendations.
• Support Alma's international growth across markets.
• Improve account management processes and reporting.

Skills

Account management

Business development

Sales

Financial analysis

Data analysis

Bilingual FR/EN

Tools

Salesforce

Gong

Dust

Performance dashboards

Job description

Alma in Paris is seeking an Account Performance Manager to lead a portfolio of about 200 strategic merchants, online and offline, with annual turnovers between €1M and €3M each. You will build strong relationships, identify growth opportunities, and partner with cross-functional teams to maximize value and prevent churn across European markets.

This role offers a path to influence pricing, margins, and expansion while working in a fast‑growing fintech environment.