SRE Platform Lead — Reliability at Scale (Hybrid)

Doctolib; Aix-en-Provence; Hybrid; EUR 110,000 - 150,000; Full time

Benefits offered by this job

Deutschlandticket

30 vacation days

Hybrid work policy

Company health insurance

Pension plan

Relocation support

Job summary

Doctolib in Berlin seeks an Engineering Manager to lead a Site Reliability Engineering team focused on platform reliability, observability, and resilience across Europe. You will balance people leadership with technical depth, shaping reliability strategy and partnering with product teams to enable fast, safe delivery.

You will mentor engineers, drive on-call excellence, manage incident response, and collaborate with engineers across domains to embed reliability early in development.

Qualifications

• Have at least 5+ years of software engineering or SRE experience, with a strong technical background in cloud-native environments (AWS, GCP, and/or Kubernetes-based)
• Have 3+ years of engineering management experience, leading technical teams (ideally SRE, platform, or infrastructure teams)
• Have a strong understanding of observability tooling and architecture (e.g. OpenTelemetry, Prometheus, Datadog, Elasticsearch)
• Have experience with infrastructure as code (Terraform) and secrets management systems
• Have a proven ability to balance technical depth with people leadership, able to mentor engineers, review technical designs, and guide architectural decisions
• Are fluent in English

Responsibilities

• Lead, coach, and grow a team of Site Reliability Engineers, supporting their technical development and career progression
• Create a culture of operational excellence, continuous improvement, and psychological safety within the team
• Conduct regular 1:1s, performance reviews, and career development conversations
• Recruit, onboard, and retain top SRE talent aligned with Doctolib's mission and values
• Define and evolve the reliability and observability strategy across the platform, covering infrastructure automation, logging, metrics, tracing, and alerting
• Drive prioritization and roadmap planning for large-scale reliability initiatives, including SLOs, error budgets, and alerting standards across multiple product teams
• Own the evolution of critical transversal services (e.g. secrets management, infrastructure as code tooling) that support secure, scalable infrastructure management across the organization
• Advocate for and allocate resources toward reducing technical debt and improving developer experience
• Own the team's on-call experience and contribute to incident response processes, ensuring sustainable practices and continuous improvement
• Lead postmortem reviews and drive systemic improvements to prevent recurring issues
• Ensure high availability and reliability of the services your team owns
• Work closely with Product Managers, Engineering Managers, and architects to align reliability and observability capabilities with product and platform needs
• Represent your team in engineering leadership forums, architectural reviews, and strategic planning sessions
• Foster strong partnerships with software engineering teams to embed reliability practices early in the development lifecycle

Skills

People leadership

Technical strategy

Operational excellence

Cross-functional collaboration

Tools

Kubernetes

Terraform

AWS

GCP

Prometheus

OpenTelemetry

Datadog

Elasticsearch

Vault

Job description

Doctolib in Berlin seeks an Engineering Manager to lead a Site Reliability Engineering team focused on platform reliability, observability, and resilience across Europe. You will balance people leadership with technical depth, shaping reliability strategy and partnering with product teams to enable fast, safe delivery.

You will mentor engineers, drive on-call excellence, manage incident response, and collaborate with engineers across domains to embed reliability early in development.