Senior Enterprise CSM - Remote 2 Days/Week, Growth Impact

STATION F; Paris; Hybride; EUR 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Centrally located office

Meal vouchers (Swile)

Health insurance (Alan)

Mobility and Gymlib passes

Additional days off

Remote work expense support

Résumé du poste

AB Tasty is seeking a Senior Customer Success Manager - Enterprise in Paris. You will own a strategic portfolio of Enterprise accounts, driving retention and expansion, and act as the primary trusted advisor for clients across the EMEA region.

The role blends collaboration with Sales, Product, and Support to maximize platform value. Based in Paris with up to 2 days of remote work per week, you will lead strategic reviews and platform demos, shaping the customer journey from onboarding to

Qualifications

• Proven experience in Customer Success within a SaaS environment.
• Strong track record managing Enterprise accounts and driving retention and growth.
• Ability to lead strategic client conversations and renewals with a customer-centric mindset.

Responsabilités

• Manage a strategic portfolio of Enterprise accounts and be the trusted advisor.
• Drive upsell and expansion while minimizing churn across your portfolio.
• Lead business reviews, onboarding journeys, and platform demos tailored to client objectives.
• Collaborate with Product, Technical, and Sales teams to align on client priorities.

Connaissances

Enterprise account mgmt

Customer Success

Renewals

Upsell & expansion

Cross-cultural collaboration

Data-driven

Outils

CRM systems

Description du poste

AB Tasty is seeking a Senior Customer Success Manager - Enterprise in Paris. You will own a strategic portfolio of Enterprise accounts, driving retention and expansion, and act as the primary trusted advisor for clients across the EMEA region.

The role blends collaboration with Sales, Product, and Support to maximize platform value. Based in Paris with up to 2 days of remote work per week, you will lead strategic reviews and platform demos, shaping the customer journey from onboarding to