Senior Customer Success - Growth & Renewals (Hybrid)

Beamy; Paris; Hybrid; EUR 80.000 - 100.000; Vollzeit

Benefits dieser Stelle

Health insurance

Meal vouchers (Alan & Swile)

Stock options

5 weeks vacation + RTT

Zusammenfassung

Beamy is seeking a Senior Customer Success to lead land & expand strategies, strengthen client relationships, and secure sponsorship for Beamy’s growth. You will orchestrate the customer journey, coordinate day-to-day use cases, and drive renewals and upsell opportunities.

With 8+ years in B2B large accounts, you’ll partner with CTOs, Architects, Legal and Security teams to ensure alignment and success. The role is hybrid with 3 days in the Paris office and offers a generous package with stock

Qualifikationen

• 8+ years of experience in B2B large accounts ensuring customer satisfaction and business sustainability.
• Experience with large companies handling organizational and process issues where Beamy fits.
• Ability to develop and implement renewal and upsell strategies.

Aufgaben

• Define objectives, timelines, priorities and success metrics with key accounts to ensure ROI.
• Act as trusted advisor in SaaS governance, sharing success stories and gathering feedback.
• Be the main contact for partnerships, coordinating stakeholders (CTOs, Architects, Legal, Security, etc.).
• Coordinate the customer journey across Beamy projects and set the tempo by delegating.
• Drive contract renewals and upsell opportunities.

Kenntnisse

Account management

Customer success

SaaS governance

Relationship building

Renewal & upsell

French fluency

Business English

Jobbeschreibung

Beamy is seeking a Senior Customer Success to lead land & expand strategies, strengthen client relationships, and secure sponsorship for Beamy’s growth. You will orchestrate the customer journey, coordinate day-to-day use cases, and drive renewals and upsell opportunities.

With 8+ years in B2B large accounts, you’ll partner with CTOs, Architects, Legal and Security teams to ensure alignment and success. The role is hybrid with 3 days in the Paris office and offers a generous package with stock