Senior Customer Success: SaaS Growth & Renewal Lead

Beamy; Paris; Hybrid; EUR 60,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Meal vouchers

5 weeks vacation

RTT time off

Job summary

Beamy is seeking a Senior Customer Success to lead the land & expand strategy in Paris. You will orchestrate the customer journey, coordinate day-to-day use cases, and act as the trusted advisor to secure sponsorship across CTOs, Architects, Legal, Security, and other stakeholders.

Hybrid work, strong focus on renewals and upsell, and a culture of transparency define this role. You will work with large accounts, ensure ROI, and drive cross-organizational alignment to sustain Beamy's growth and

Qualifications

• Minimum 8 years of experience in customer success or account management for large customers.
• Ability to drive renewals and upsell in a SaaS environment.
• Experience coordinating multiple stakeholders across technical, financial and executive levels.

Responsibilities

• Build and strengthen relationships with key clients.
• Coordinate the customer journey and align stakeholders across the client org.
• Lead the land & expand strategy to secure sponsorship and growth.
• Ensure contract renewals and identify upsell opportunities.

Skills

Relationship management

SaaS governance

Renewal & upsell

Stakeholder management

French fluency

Business English

Consultative selling

Large accounts

Job description

Beamy is seeking a Senior Customer Success to lead the land & expand strategy in Paris. You will orchestrate the customer journey, coordinate day-to-day use cases, and act as the trusted advisor to secure sponsorship across CTOs, Architects, Legal, Security, and other stakeholders.

Hybrid work, strong focus on renewals and upsell, and a culture of transparency define this role. You will work with large accounts, ensure ROI, and drive cross-organizational alignment to sustain Beamy's growth and