Onsite IT Support Engineer — Windows & End‑User Expert

NSC Global; Le Plessis-Hébert; On-site; EUR 35,000 - 50,000; Full time

Job summary

A leading IT services company is looking for an Onsite IT Support Engineer to provide technical support for clients in France. The ideal candidate will have strong analytical skills, experience in desktop support including Windows 10/11, and excellent communication skills. This full-time position requires a Bachelor's degree and certifications in technical fields. You will collaborate with various stakeholders to ensure effective support.

Qualifications

• 3 to 5 years of experience in technical support, ideally onsite.
• Strong understanding of computer hardware, software, and networking.
• Bilingual or multilingual skills preferred.

Responsibilities

• Provide end user support for clients on-site.
• Maintain and troubleshoot desktop/laptop systems.
• Document technical issues and solutions.
• Train clients on new technologies.

Skills

Microsoft desktop operating system

Windows application deployment

Client Administration

Technical support

Networking concepts

Analytical skills

Communication skills

Time management

Education

Bachelor's degree in Computer Science or related field

Certifications in relevant technical fields (CompTIA A+, Network+)

Tools

Microsoft Intune

SCCM

VMWare Horizon

Active Directory

Patch Management

Job description

A leading IT services company is looking for an Onsite IT Support Engineer to provide technical support for clients in France. The ideal candidate will have strong analytical skills, experience in desktop support including Windows 10/11, and excellent communication skills. This full-time position requires a Bachelor's degree and certifications in technical fields. You will collaborate with various stakeholders to ensure effective support.