Onsite IT Support & Infrastructure Specialist

D-ploy GmbH; Rueil-Malmaison; On-site; EUR 40,000 - 55,000; Full time

Job summary

A leading IT solutions company in France is seeking an experienced Onsite Support Specialist. This role focuses on service delivery, providing hands-on technical support, and managing local IT risks. Candidates should have strong customer focus, excellent communication skills, and fluency in English and near-native French. This is a full-time position based in Rueil-Malmaison, offering opportunities for professional development within a friendly and international working environment.

Qualifications

• Strong foundation in Information Technology and keeping up with trends.
• Ability to spot opportunities with customers in a business development context.
• Passionate about customer satisfaction and delivering business value.
• Flexibility and problem-solving abilities.

Responsibilities

• Monitor and support service delivery, ensuring compliance with methodologies.
• Provide hands-on technical support to internal users.
• Manage local IT risks and recommend solutions.
• Coordinate with clients for business development.
• Act as escalation point for technical problems.

Skills

Customer focus

Excellent communication and negotiation skills

Multitasking

Fluency in English and near-native French

Job description

A leading IT solutions company in France is seeking an experienced Onsite Support Specialist. This role focuses on service delivery, providing hands-on technical support, and managing local IT risks. Candidates should have strong customer focus, excellent communication skills, and fluency in English and near-native French. This is a full-time position based in Rueil-Malmaison, offering opportunities for professional development within a friendly and international working environment.