IT Support Engineer: Windows/macOS/Linux | Onboarding

Axiom Technologies; Toulon; On-site; EUR 30,000 - 40,000; Full time

Job summary

A global IT services provider in Toulon seeks a Desktop Support Technician to provide first- and second-level support for various devices. Responsibilities include troubleshooting hardware/software issues and maintaining accurate IT asset inventory. Candidates should have over one year of relevant experience, solid Windows OS knowledge, and good communication skills. This position is ideal for someone with a customer service background ready to tackle diverse technical challenges.

Qualifications

• 1+ year of experience in a desktop support, helpdesk, or IT technician role.
• Strong knowledge of Office 365.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide first- and second-level support for desktops, laptops, printers, and mobile devices.
• Respond to service requests and incidents via ticketing system, phone, or in-person.
• Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.

Skills

Troubleshooting and problem-solving

Strong knowledge of Windows OS

Communication skills

Basic networking concepts

Familiarity with ticketing systems

Education

Bachelor’s degree in Computer Science or related field

Job description

A global IT services provider in Toulon seeks a Desktop Support Technician to provide first- and second-level support for various devices. Responsibilities include troubleshooting hardware/software issues and maintaining accurate IT asset inventory. Candidates should have over one year of relevant experience, solid Windows OS knowledge, and good communication skills. This position is ideal for someone with a customer service background ready to tackle diverse technical challenges.