Luxury Travel Consultant – Customer Experience

Prestige Travel Agency by Mich; À distance; EUR 35 000 - 75 000; Plein temps

Résumé du poste

A luxury travel agency is seeking a Travel Experience Specialist to manage exceptional travel experiences for clients remotely. The role involves providing high-quality customer support, assisting with luxury travel reservations, and ensuring client satisfaction. Ideal candidates should have strong communication skills, customer service experience in the travel industry, and the ability to work independently. This position offers a fully remote work environment and flexible scheduling with attractive travel-related perks.

Prestations

Travel-related perks

Flexible work schedule

Career development opportunities

Collaborative team culture

Qualifications

• Strong communication and interpersonal skills are essential.
• Customer service experience in travel or hospitality preferred.
• Ability to work independently in a remote environment is necessary.

Responsabilités

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations.
• Monitor bookings to ensure accuracy and confirm client satisfaction.

Connaissances

Strong communication and interpersonal skills

Customer service experience

Ability to work independently

High level of organization

Comfortable using digital tools

Passion for travel

Outils

Digital tools

Booking platforms

Communication software

Description du poste

About the Position

Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service personalized support and smooth coordination for clients before during and after their trips.

You will work closely with clients to ensure their travel needs are handled with professionalism attention to detail and a commitment to excellencewhile working from the comfort of your home.

What You’ll Do

• Provide responsive and professional customer support via phone email and online messaging
• Assist clients with leisure and luxury travel reservations itinerary updates and special accommodations
• Communicate essential travel details documentation requirements and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

What We’re Looking For

• Strong communication and interpersonal skills
• Customer service experience in travel hospitality or a related field preferred
• Ability to work independently in a remote environment
• High level of organization and attention to detail
• Comfortable using digital tools booking platforms and communication software
• Passion for travel and creating positive client experiences

Why Join Us

• Fully remote position (work from anywhere within approved locations)
• Flexible work schedule options
• Career development and advancement opportunities
• Travel-related perks and industry discounts
• Collaborative and supportive team culture with training provided

Equal Opportunity Employer

Prestige Travel Agency by Mich is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.

Key Skills: Computer Science, user experience, User Interface, SME, CSS, Interaction Design, Windows, Android, Usability Studies, Visual Design, HTML, User Research, JavaScript, Web Services, Wireframes

Employment Type: Full Time

Experience: years

Vacancy: 1

Yearly Salary Salary: 35000 - 75000