IT Support Engineer: Desktop & Onboarding Specialist

Axiom Technologies; Toulouse; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A global IT services company is looking for a resource in Toulouse to provide first- and second-level IT support for desktops, laptops, and mobile devices. This includes responding to service requests, troubleshooting issues, and maintaining asset inventories. The ideal candidate should hold a Bachelor’s degree in Computer Science and possess at least one year of experience in IT support roles, along with strong troubleshooting and communication skills. This position is ideal for those eager to advance their IT career.

Qualifications

• 1+ year of experience in a desktop support or IT technician role.
• Strong knowledge of Windows OS, Office 365, and basic networking.
• Excellent communication and interpersonal skills.

Responsabilités

• Provide first- and second-level support for IT equipment.
• Respond to service requests via phone, ticketing system, or in-person.
• Install, upgrade, and maintain operating systems and applications.

Connaissances

Desktop support

Helpdesk support

Troubleshooting

Communication skills

Problem-solving

Formation

Bachelor’s degree in Computer Science

Outils

ServiceNow

Zendesk

JIRA

Description du poste

A global IT services company is looking for a resource in Toulouse to provide first- and second-level IT support for desktops, laptops, and mobile devices. This includes responding to service requests, troubleshooting issues, and maintaining asset inventories. The ideal candidate should hold a Bachelor’s degree in Computer Science and possess at least one year of experience in IT support roles, along with strong troubleshooting and communication skills. This position is ideal for those eager to advance their IT career.