Onsite IT Support & Onboarding Specialist – Toulouse

ATX Venture Partners; Occitanie; Sur place; EUR 32 000 - 35 000; Plein temps

Avantages offerts par ce poste

Equity

Up to 35 days paid time off

Health and life insurance

Lunch vouchers

Cross-office travel

Company and team off-sites

Relocation assistance to Toulouse

Résumé du poste

Loft is seeking an IT Support Technician to join our Toulouse team. You’ll be the on-site IT contact for end-user support, onboarding, and cross-office collaboration across our global footprint.

Focus areas include onboarding, infrastructure administration, documentation, and facilities support. A growth-friendly role with room to advance into broader IT disciplines in a dynamic international environment.

Qualifications

• Minimum 2+ years of hands-on IT support experience following industry best practices.
• Professional working proficiency in English (spoken and written).
• Strong end-user support skills with a customer-service mindset.
• Experience with internal corporate networking (DNS, VPN, VLANs).
• Experience administering SaaS environments and SSO technologies (Okta, Google Workspace, O365).
• Based in or willing to relocate to the Toulouse area; on-site role.

Responsabilités

• Support end-users across four areas: Operational Support, Infrastructure & Application Administration, Documentation, and Facilities care.
• Onboard employees and be the on-site IT contact for Toulouse hires; provision laptops via MDM tooling.
• Document projects and maintain IT documentation in shared repos; generate clear, plain-language guidance.

Connaissances

2+ years IT support

End-user support

Customer service mindset

English proficiency

Networking basics (DNS, VPN, VLANs)

SaaS administration & SSO

On-site support in Toulouse

Outils

Okta

Google Workspace

O365

Slack

Jira

Confluence

Description du poste

Loft is seeking an IT Support Technician to join our Toulouse team. You’ll be the on-site IT contact for end-user support, onboarding, and cross-office collaboration across our global footprint.

Focus areas include onboarding, infrastructure administration, documentation, and facilities support. A growth-friendly role with room to advance into broader IT disciplines in a dynamic international environment.