Onsite IT Support & Onboarding Specialist – Toulouse

ATX Venture Partners; Occitanie; On-site; EUR 32,000 - 35,000; Full time

Benefits offered by this job

Equity

Up to 35 days paid time off

Health and life insurance

Lunch vouchers

Cross-office travel

Company and team off-sites

Relocation assistance to Toulouse

Job summary

Loft is seeking an IT Support Technician to join our Toulouse team. You’ll be the on-site IT contact for end-user support, onboarding, and cross-office collaboration across our global footprint.

Focus areas include onboarding, infrastructure administration, documentation, and facilities support. A growth-friendly role with room to advance into broader IT disciplines in a dynamic international environment.

Qualifications

• Minimum 2+ years of hands-on IT support experience following industry best practices.
• Professional working proficiency in English (spoken and written).
• Strong end-user support skills with a customer-service mindset.
• Experience with internal corporate networking (DNS, VPN, VLANs).
• Experience administering SaaS environments and SSO technologies (Okta, Google Workspace, O365).
• Based in or willing to relocate to the Toulouse area; on-site role.

Responsibilities

• Support end-users across four areas: Operational Support, Infrastructure & Application Administration, Documentation, and Facilities care.
• Onboard employees and be the on-site IT contact for Toulouse hires; provision laptops via MDM tooling.
• Document projects and maintain IT documentation in shared repos; generate clear, plain-language guidance.

Skills

2+ years IT support

End-user support

Customer service mindset

English proficiency

Networking basics (DNS, VPN, VLANs)

SaaS administration & SSO

On-site support in Toulouse

Tools

Okta

Google Workspace

O365

Slack

Jira

Confluence

Job description

Loft is seeking an IT Support Technician to join our Toulouse team. You’ll be the on-site IT contact for end-user support, onboarding, and cross-office collaboration across our global footprint.

Focus areas include onboarding, infrastructure administration, documentation, and facilities support. A growth-friendly role with room to advance into broader IT disciplines in a dynamic international environment.